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L'Occitane en Provence
- Beauty
- Coquitlam, BC
About this business
Location details
2929 Barnet Hwy, Coquitlam, BC, V3B 5R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I was disappointed with the return policy at this location. I purchased the item as a Mother’s Day gift, but my mom needed something different. I planned to return the product and purchase another item instead, but I was told refunds were not allowed and only exchanges were possible due to store policy. Because of this, I ended up having to spend even more money than the original purchase just to make the exchange work. I understand stores have policies, but this should be explained clearly before customers make a purchase, ... read more
we went to sephora to find perfume as a gift, but sephora was abysmal, so we decided to stop at this store on the way out. we were not dissapointed best customer service ive had anywhere for a while! the awsome staff walked us through the whole process as we picked out the perfume, and described all the scents very well. she also sticked with us as we took a stroll through the skincare section. the staff are very kind and patient here! they also gave us many free samples with our purchase. 5/5 will visit again!
we went to sephora to find perfume as a gift, but sephora was abysmal, so we decided to stop at this store on the way out. we were not dissapointed best customer service ive had anywhere for a while! the awsome staff walked us through the whole process as we picked out the perfume, and described all the scents very well. she also sticked with us as we took a stroll through the skincare section. the staff are very kind and patient here! they also gave us many free samples with our purchase. 5/5 will visit again!
we went to sephora to find perfume as a gift, but sephora was abysmal, so we decided to stop at this store on the way out. we were not dissapointed best customer service ive had anywhere for a while! the awsome staff walked us through the whole process as we picked out the perfume, and described all the scents very well. she also sticked with us as we took a stroll through the skincare section. the staff are very kind and patient here! they also gave us many free samples with our purchase. 5/5 will visit again!
Store location is convenient. Customer service is bad - hasn’t improved for years at this site. Staff/ manager is stingy.
Frequently asked questions about L'Occitane en Provence
How is L'Occitane en Provence rated?
L'Occitane en Provence has a 3.5 star rating with 34 reviews.
When is L'Occitane en Provence open?
L'Occitane en Provence is open now. It will close at 7:00 p.m.
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