LoanSnap Holdings Inc.

Greg DeMasi (Yummy) 

on Google

3 years ago

LoanSnap was able to lower my rate and the process was very easy, though it did take almost 2 months to complete. Most of the time, if I needed to talk to Jacob, my loan agent, he would return my call within a couple of hours. Their Low Rate Guarantee is also a plus. 

James McEntire 

on Google

3 years ago

Wow this lender is bad. They offered me a great rate, which is the primary reason for choosing them. It took two amd a half months to close a very basic refinance and there was no communication from them to me. They use a chat feature on their web page and a tracking tool to monitor the progress. BUT, they don't update the tool and the only thing they posted in the chat was generic template messages. They don't answer the phone. I called dozens of times trying to get an update after weeks of no communication and no updates. ... read more

Emma Fong 

on Google

3 years ago

TLDR: If you decide to go with LoanSnap for a refinance, I would proceed with caution and do not get pressured into giving them the $200 credit hold to lock the rate. My overall experience with LoanSnap was negative. 1. They collect a 'refundable' $200 credit hold to lock your rate. They actually use this credit hold to deduct the $18 credit check fee (in case if you decide to withdraw your loan from them, like I did). 2. Their promise to match the price of competing refi offers is false. I shopped around after locking my ra... read more

Greg DeMasi 

on Google

3 years ago

LoanSnap was able to lower my rate and the process was very easy, though it did take almost 2 months to complete. Most of the time, if I needed to talk to Jacob, my loan agent, he would return my call within a couple of hours. Their Low Rate Guarantee is also a plus. 

Marian Nguyen 

on Google

3 years ago

We started our refi process with this company on 8/5/2020 and had all of our paperwork set. We were told they had everything they needed. We’ve been in contact with them throughout to find out the status and was told they are backed up and our refi will is in queue. Which is fine. Understandable. They said our rate was locked so we left it alone. Got a call today saying they could not go through with the refi. So now of course the rates have increased and we’re stuck searching for new lenders. What a waste of time and money.... read more