loanDepot's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

loanDepot

4.2

About this business

loanDepot is the nation's fifth-largest retail mortgage lender and second-largest nonbank consumer lender. Based in Orange County, California, loanDepot was the first nonbank lender to offer home, personal and home equity loans. 

Location details

80 M St SE, Washington, DC, 20003, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.235 reviews
Select a rating
Annie Burger's profile image
Annie Burger 
on Google
3 months ago

Don't use this company!! Tried to use their website for a 'free quote' and got spammed with texts and 6+ calls a day. 

Review Gal's profile image
Review Gal 
on Google
5 months ago

Do not trust them with your mortgage! This is by far the worst company ever, and I absolutely regret refinancing with them. They reel you in by saying they'll make the process easier, but once they get your money, everything turns into a nightmare. They made multiple mistakes at closing, which they promised would fix, and yet years later, I am still paying for their mistakes. They also do not respond to you at all, their customer service is a disaster and you have to follow-up several times to get an answer, where they will ... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Absolutely avoid this company at all costs. They have shady business practices of cashing your payments and not credited your account. Then they will access late fees and report you impacting your credit line. This has happened to me multiple times throughout the years of my mortgage, so it isn't a one time thing. I have had my bank on the line multiple times with no resolution. My next step is reporting their shady business practices. I would choose ANY other mortgage company over this one. Terrible experience! Unfortunatel... read more

Brian Beard's profile image
Brian Beard 
on Google
a year ago

Absolutely avoid this company at all costs. They have shady business practices of cashing your payments and not credited your account. Then they will access late fees and report you impacting your credit line. This has happened to me multiple times throughout the years of my mortgage, so it isn't a one time thing. I have had my bank on the line multiple times with no resolution. My next step is reporting their shady business practices. I would choose ANY other mortgage company over this one. Terrible experience! Unfortunatel... read more

Peter Chu's profile image
Peter Chu 
on Google
2 years ago

Stephen Bacci from LoanDepot.com helped me tremendously with my mortgage processing. he is exceptionally knowledgeable, patient, always responsive, and professional. Even though I had already started with another lender, he explained everything to me so that it was easy for a first time home buyer to understand. i highly recommend him for your mortgage needs. 

View all google reviews

Frequently asked questions about loanDepot

How is loanDepot rated?

loanDepot has a 4.2 star rating with 35 reviews. 

When is loanDepot open?

loanDepot is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com