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LJ Hooker Strata ACT
- Real Estate Services
- Canberra, ACT
About this business
Location details
1st Floor/182 - 200 City Walk, 1st Floor/182 - 200 City Walk, Canberra, ACT, 2601, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We bought into a complex managed by LJ Hooker Strata ACT earlier this year and have been continually disappointed with their processes, communication and overall Strata management. Our Strata Manager takes on average 7-9 business days to respond to any correspondence (contradiction from LJ Hooker website stating they will respond within 24 hours) by which time the issue raised is often null and void or exacerbated to a point where a contracted consulting company hired to rectify work with the building moved to not provide th... read more
Andrew from LJ is by far the most caring and responsible agent I have ever met. We purchased a property which is under Andrews management. He made sure that the transition is as smooth as possible also provided so much important informations about our renovation projects. I would like to show my respect to Andrew’s work and also appreciate LJ Hooker for the support.
They were unable to provide details on issues, even though the issue was discussed and minuted at the EC. The unit 'manager' was unable to provide any details for something they have known and looked into, and she was unwilling to find out or help. Kept pushing everything back to me and my property manager. Terrible attitude or services.
Posting a negative review in the hope that someone from Accounts will respond to my emails...
You have to follow up & follow up & follow up & follow up to get a response. IF & I mean IF you do manage to get a response it is of little or no help & you find yourself wondering why you even bothered attempting to contact them at all. But hey, they have put in a lot of effort to focusing on updating their app. I received an email about that today but no response to my email citing concerns in December. I can safely say from the numerous dealings I have had or attempted to have had with the staff at LJ Hooker Strata, none ... read more
Frequently asked questions about LJ Hooker Strata ACT
How is LJ Hooker Strata ACT rated?
LJ Hooker Strata ACT has a 3.9 star rating with 69 reviews.
When is LJ Hooker Strata ACT open?
LJ Hooker Strata ACT is closed now. It will open tomorrow at 9:00 a.m.
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