Lithia Chrysler Jeep Dodge of Billings

CHRISTI S 

on BBB

2 years ago

BUYER BEWARE!!! I would have left a zero star review if it was an option. I bought a 2016 **** Edge VIN # ***************** April 2023 for $15,000. The sales man told me if there is anything wrong with this car that is a safety hazard Lithia will repair it for you or give you a refund. Three days later my check engine light came on. I took the car to ***************************** for an inspection. The coolant was leaking into the engine and the car needed a new engine. The mechanic gave me documents from National Highway **... read more

Mandy B 

on BBB

2 years ago

I went in to get my oil changed and tires rotated. When I bought my car from a Lithia dealer, I purchased the life time oil change. And then when I bought new tires, I got it through Lithia, as well. I was told with the purchase of the times that I got tire rotations every ***** miles as part of my purchase. When I went and told the man what I needed, he told me it would be $29.95 for the rotation. I told him I was told that I got the rotations as part of my purchase... He then proceeded to tell me he could comp this for me ... read more

Larry W 

on BBB

3 years ago

My rear end went out in my 07' Ram. I was told it would be around $3500. I called *** at Guaranteed Auto and asked him to work up an estimate for me. After he found my used rear end for $650 he told me it would be under $2000 and because I had just told ****** at Lithia to go ahead with a used rear end, they had procured said rear end from the same place *** had found it. Knowing they paid $650, I called ****** ( service advisor) at Lithia and told him I know what was paid for my rear end and asked for an itemized work order... read more