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Litehouse Pools & Spas
- Home Services
- Medina, OH
About this business
Litehouse Pools & Spas has everything you need to transform your backyard into an ideal outdoor fun and living area. Our swimming pools include above, ground and inground models. We carry a full range of hot tubs from popular manufacturers, outdoor furniture, grills and other outdoor appliances. We also provide full installation for all swimming pools, as well as pool closing and opening services as needed. Visit us at Ste B of 3800 Stonegate Dr., Medina, OH 44256, for more information.
Location details
3800 Stonegate Dr Ste B, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Buyer Beware – Poor Customer Support After the Sale I purchased a new pool from Lighthouse Pools along with the UltraBlu sanitizer system. While the sales process was smooth, the customer support after the sale has been absolutely terrible. When I had questions about how to properly maintain the UltraBlu system, I visited the store looking for guidance. Unfortunately, I couldn’t get a clear answer from anyone. No one seemed to know what I should be doing weekly to keep the pool in good condition. I left frustrated and left a... read more
My husband and I showed up with no appointment. Jason walked right up and was so helpful! He answered all of our questions and was so professional and personable.
Owner/or Manager is rude and seems irritated. I’ve been in 3 times with same result. Acts like he’s irritated because he has to help you. No thank you! And, they haven’t had anything I’ve needed each time and he was unable to provide any help. Will NOT stay in business long term with the attitude he has.
I just got my bonus from work last month and my tax return so I decided to get a hot tub. Came in the store went straight to the tubs. No one came to help, so I walked the whole store, to see if someone would ask if I had any questions. I was totally ignored. SMH. I'll try somewhere else. I was always taught you pay for the customer service. Don't spend money where you're not appreciated. Still shopping...
Frequently asked questions about Litehouse Pools & Spas
How is Litehouse Pools & Spas rated?
Litehouse Pools & Spas has a 3.4 star rating with 94 reviews.
When is Litehouse Pools & Spas open?
Litehouse Pools & Spas is closed now. It will open at 10:00 a.m.
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