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Lismore Clinic
- Dental
- Lismore, NSW
About this business
Location details
185 Molesworth St, Lismore, NSW, 2480, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a patient with this clinic for years but recently moved to a different state. Because of that I have requested Lismore clinic to send me my medical history so I can take it to my next GP - 2 weeks later and I am still waiting. Also I would like to mention the rude reception staff and lengthy wait times experienced despite me being on time for my appointments.
Making appts for my 93 yr old has always worked well over the ph and we've always been treated well by reception & been treated with utmost respect and very professional care by the Dr. Thankyou I suspect the difficulty in communicating with reception staff is the thick glass window blocking sound & the bizzy noisy ambience when many people all talking at same time making it an effort to understand at times .. patience & courtesy always works well ??
Its good
The receptionists here are next level rude. Today after standing my ground and explaining how the rude treatment was affect me the practice manager turned up and wow.. she went full phyco shouting other me repeatedly.. totally lost it and threw me out whilst denying she was throwing me out. As requested I stood outside to continue the conversation she followed me out and what followed was one of the most bizarre experiences of my life. I was shouted at for like at least 10 minutes, accuses of being abusive and threatening.. ... read more
The rudest reception staff I’ve ever encountered, it’s honestly embarrassing for the clinic. The doctors are excellent, but the front desk seriously needs improvement. I would suggest the clinic’s management review staff conduct and training, as these individuals would be better suited to a role that doesn’t involve direct interaction with patients.
Frequently asked questions about Lismore Clinic
How is Lismore Clinic rated?
Lismore Clinic has a 2.8 star rating with 73 reviews.
When is Lismore Clinic open?
Lismore Clinic is closed now. It will open at 9:00 a.m.
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