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Lisa Kates, M.D.
- Dermatologists
- Crofton, MD
About this business
Specialties The Center for Dermatology and Skin Care of Maryland is not about trends or fountains of youth. We're about substance. We believe your skin's health and appearance depend on exceptional medical-based care. Whether you need dermatologic or cosmetic treatment, you get the best of both worlds made possible by world-class training. The worlds are art and science. The Center for Dermatology and Skin Care of Maryland is led by Dr. Lisa Kates, a nationally recognized board certified dermatologist and dermatologic surgeo... read more
Location details
2200 Defense Highway, Ste 201, Crofton, MD, 21114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff were great & office was clean. I have skin lupus & been on same medicine since original diagnosis 2015 fm a well-respected dr in area who retired. I met w/Dr. Kate's PA Nov 2021. He review my past records & current skin situation then refilled my prescription. Sadly, he left her practice. Since PA left her practice, I had to set up an appt (only 3mths later) to receive a refill; which I did. I took her earliest available appt which left me 11 days without my medicine. I called her medical asst & let them know the situa... read more
I had a visit with Dr. Kate’s years ago while she was located in Annapolis. I was looking at her profile to send to a friend. After reading her reviews I felt compelled to leave my thoughts. She is prompt, professional and I felt extremely comfortable with her. Very knowledgeable and took the time to explain and discuss my every concern. I will travel outside of Annapolis to see such a great doc.
Made appt for my daughter. She was seen by the PA, not the doc. I had insurance plus paid 150$ for them to tell her to wash with 2 store products. Her followup was scheduled the first day of school so I called to cancel it. Person said ok. No mention of a canx fee because I only called 24 hours in advance. I got a confirmation email later in the day so I called again to verify it was cancelled. So yes it was cancelled, for a 50$ fee, but I had to ask if there was a fee because she made a comment that we were considered a no-... read more
RecommendedGreat staff, efficient team. Dr. Kates takes time to learn about her patients and I love the atmosphere every time I come here!
Wish there was an option for negative stars! Most incompetent office staff ever. They continue to bill me even though I have already paid. I have been dealing with the awful staff since November 2017 trying to get this issue resolved. I have been there twice & showed proof that I had already paid my bill & showed proof of the office depositing my check but still the office staff send me bills & calls & harasses me to pay. I have spoken several times with the office manager Ivana who is useless & always has some excuse as to ... read more
Our 12 yr old son has been to several dermatologists in the last 5 yrs and Dr. Brown by far has to be the most professional, understanding and very dedicated with our sons problems. Extremely pleased to have finally found someone that wants to help our son and not put him through pain! Thank you is not enough to say
BEWARE- One day I showed up for an appointment and was told I had a no show fee for an appointment I cancelled. The fee was $35- I had cancelled the appointment and was trying to convey that message to the staff. I walked out of the office after an attitude from the staff. This was months ago. I continue to get a bill with $10 added on every month. I have called this office every month to dispute the charges and no one seems to care. I have also documented every conversation and took notes on every bill and sent it to the of... read more
Saw Dr. Kates to discuss hyperpigmentation and fine line issues on my face. Waited 45 minutes for a less than 5 minute consult. I explained to her what I was there for; she never examined my face. I mentioned the IPL treatment option and she didn't provide me with any suggestions or options. She left the exam room, said her billing person would be in to discuss costs, and after I make arrangements to pay, she would discuss the procedure. I left, and now I received a $100 consult fee. JOKE!
Rick Brown is fantastic and I've always been happy with the care I've received (and have recommended this office many times to friends) but I'm having a billing issue and the company you have managing that is HORRIBLE. They have no info at all and can't answer any of my questions. I was just told they would have to look into my issues and get back to me "tomorrow, maybe". Anytime I've had a medical billing issue the billing dept at the office has been able to resolve it fast. It was a long and frustrating call that didn't re... read more
Frequently asked questions about Lisa Kates, M.D.
How is Lisa Kates, M.D. rated?
Lisa Kates, M.D. has a 4.7 star rating with 471 reviews.
When is Lisa Kates, M.D. open?
Lisa Kates, M.D. is closed now. It will open at 9:00 a.m.
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