Linden Oaks Therapy Offices

Susan 

on Wellness

12 years ago

I did not feel safe at all in their care, knowing that any minute any confidential message I left for my provider on his confidential voice mail would be listened to by the front office to determine whether I owed them money. And if I did, the front office, not the provider, would make a humiliating phone call demanding immediate cash or else threaten to withhold care, even if what you owe is a simple $40 copay. . .I definitely had doubts about their qualifications -- what kind of provider would tolerate their front office d... read more

Susan 

on Wellness

12 years ago

I did not feel safe at all in their care, knowing that any minute any confidential message I left for my provider on his confidential voice mail would be listened to by the front office to determine whether I owed them money. And if I did, the front office, not the provider, would make a humiliating phone call demanding immediate cash or else threaten to withhold care, even if what you owe is a simple $40 copay. . .I definitely had doubts about their qualifications -- what kind of provider would tolerate their front office d... read more

Anonymous 

on Wellness

13 years ago

Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Was this provider's office too loud? Kind of, it wasn't unbearable but it was definitely loud Was there annoying music playing while you waited or during your visit? No, there was no annoying music Does this provider ever overbook appointments here? No, They definitely believe in quality over quantity and allow more than enough time in between appointments Did this provider show... read more