Lightfoot Mechanical, Inc

Melanie Vastine 

on Google

a month ago

We had a mixed experience with Lightfoot. When they first came out, their pricing was really unclear. We questioned the sales tactics and asked to speak to management and the tech was combative, defensive and wouldn’t allow us to speak to management. It was a frustrating experience and we didn’t really trust the work that was done, however the tech guaranteed that it would be under warranty and if issues arose within 30 days we’d be covered. In 2 weeks - the issue with our condensate drain line continued. We called them back... read more

Jessica Barakat 

on Google

6 months ago

Tristen G. came out to help us with our air conditioning. He figured out the problem and got it fixed right away! He was very professional and helpful. Answered all my questioning and checked on another issue we had. We are very happy with Lightfoot and purchased the membership as well. Thank you Tristen! 

Mr Nobody 

on Google

6 months ago

They quoted $720 for a water heater relief valve!!!!! Its a $25 part and 30 min of work. That is absolutely unacceptable, I am at a loss for words for how awful that is to try and charge someone that. Be careful, they will try and rip you off! 

Ed Lasko 

on Google

6 months ago

I've been a Lightfoot Mechanical customer for years, but they sure need an improvement to their scheduling system. My latest experience is illustrative. I called them for an HVAC appointment and had a window of 8am to 12pm for the technician to arrive. No one came during the window. No texts or calls as to when to expect the technician. Nothing. At 12:30 i called Lightfoot to see what was going on. The customer service person said the technician was on another job and would call me 30 minutes before his arrival. So how much ... read more

Tina Pham 

on Google

8 months ago

I had two technicians come out for a clogged sink and an HVAC system maintenance, and both Tristen and JR are very knowledgeable, respectful, and friendly. JR even offered to teach me how my HVAC system worked and problems that can arise. I learned a lot from him. Overall the price to snake the drain is a little pricey (not the technician’s fault), but the service is very thorough. I have been using Lightfoot’s service for years, and the technicians I’ve had are very knowledgeable, friendly, and thorough.