LifeStation

Suzy Lynn 

on Google

2 weeks ago

Screenshot taken directly from their website. There ARE hidden fees. They do not post any fees or information regarding the device being returned. If you're insurance changes or drops, they WILL absolutely charge you for the device unless it's returned. The device is excessively large, larger than a smart watch and I never used it after some over zealous, micro managing Devoted nurse said I needed it because I tripped over a dog who had decided to take a snooze right behind me. I had no contact from them, in over TWO years, ... read more

Jim 

on Google

2 weeks ago

I received a call from a supervisor named Venetia and she proved that I was wrong when I thought that life station did not really care. Clearly they do care and clearly I was possibly mistaken in my quick judgment of their customer service. Therefore, I am withdrawing my poor review and commending life station for hiring someone like Venetia. Worthless customer service. Needed to cancel. They said if I paid $7 they would email me a return address. They never sent the return info but charged me the $7. They have a policy that... read more

Carolyn Jones 

on Google

2 weeks ago

I am just overwhelmed with all the new insurance guidelines. I received this message from life station medical alert system provider under Aetna. They practically begged me continuously to use their medical alert system. It’s a system to alert medical personnel if you have an emergency such as fall or stroke or any unforeseen emergency. The letter stated we were notified by Aetna your eligibility for this service has ended. Which means your health plan no longer covers cost of this service. Please send our equipment back or ... read more

Carolyn Jones 

on Google

3 weeks ago

I am just overwhelmed with all the new insurance guidelines. I received this message from life station medical alert system provider under Aetna. They practically begged me continuously to use their medical alert system. It’s a system to alert medical personnel if you have an emergency such as fall or stroke or any unforeseen emergency. The letter stated we were notified by Aetna your eligibility for this service has ended. Which means your health plan no longer covers cost of this service. Please send our equipment back or ... read more

Lois Shaw 

on Google

4 weeks ago

I have called to cancel for 2 months! I was promised a return label which was never delivered. Poor customer service! I do not recommend!