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LifeSpas
- Hot Tub & Pool
- Chino, CA
About this business
Location details
14562 Central Avenue, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bromine Generator is Great!!! – I’ve had my spa for 2 years now and it has been awesome. Specifically, I really like the Bromine Generator system because it’s makes the spa virtually maintenance free and saves me time and money I would be using to mess around with chemicals. The sales staff sold me on the Bromine Generator and I’m glad I took their advice. Thanks Lifespas, for selling me a great spa!
Extremely poor customer service – ...BUYER BEWARE. We made the unfortunate mistake of spending thousands of dollars by purchasing a spa and gazebo from this company. After only two and a half years we're having issues, and apparently my five year warranty is not going to be honored. We've been trying for over three months now to get an acceptable resolution, only to be rejected by the president/CEO of LifeSpas who is denying responsibility.
Business response:
Response to Tawnya and Joe of Pflugerville, TX: The issue this customer had was concerning her gazebo, NOT her spa. The issue was regarding a deteriorating wood roof panel. LifeSpas does not warrant gazebos because we neither make nor manufacturer them; the manufacturer warrants the gazebo. The customer?s warranty states that the parts are covered for 6 months by the manufacturer, and the 5-year warranty covers the gazebo?s finish, not its parts. Despite the warranty being out of date LifeSpas was willing to help the custome... read more
Longtime Owner – We were skeptical at first, especially since we drove over an hour to get to the appointment, but once we got there we soon found out about the superior quality and pricing. We had shopped many different places before coming in. Other spa companies said we would have to crane in the spa, costing us hundreds of dollars. LifeSpas was able to make it happen without a crane, saving us hundreds of dollars in addition to the savings on the spa. The thing I like most about my LifeSpas Spa, even after eight years, i... read more
Run don't walk to the nearest exit – They talk for 2 hours and they want your money. They pressure you for a deposit even though you tell them that you have to see if the spa will fit into the master plan of new backyard design. We had questions, but we couldn't get answers. All they wanted to do is is sell you spa. Then they threaten to take away all discounts unless you give them a desposit before you leave. This company cannot be trusted.
Business response:
We are sorry to hear that you feel this way, we let all of our customers know that appointments last from 1-1.5 hours prior to the customer scheduling the time. We sell spas by appointment only so our staff can properly inform customers on the product they are looking to buy. The questions left unanswered were regarding unusual electrical wiring cost of installation. We offered a referral to a company that could give the customer a more accurate estimate. Most people enjoy receiving special incentives and coupons to save mon... read more
Escape from daily stress – I apologize for taking so long to tell you how much I'm enjoying my new LifeSpas Spa, but after a few minutes in it I'm so relaxed, writing thank you notes is the last thing on my mind. The experience of purchasing the spa was a pleasure. Selecting and ordering the spa was easy, thanks to your professionalism. Not only was delivery on time by date but also by the hour, despite a Texas thunderstorm. The ozonenator is great and the LED lights wonderful. After a hard day at work soaking in the tub on ... read more
Proud Owner – When we came in to look at your spas and were shown the difference between acrylic and your spas I was surprised and skeptical. Now that we've has our LS 7000 for 2 months we're very pleased with the quality and low maintenance. We are just able to use and enjoy it. Thanks so much for getting us over the hurdle of making a decision to do it.
Still works great – We purchased our Spa a year ago and we are very happy with the purchase. Everything is still working great. My wife and I appreciate the great deal you gave us on the spa. Your pricing was much better than all the other spa companies. I shopped around too...I will definitely refer my family and friends who are in the market for a new spa.
Editorial Review – Company sells completely self-contained hot tubs and spas at reasonable prices with warranties.
Frequently asked questions about LifeSpas
How is LifeSpas rated?
LifeSpas has a 3.3 star rating with 28 reviews.
When is LifeSpas open?
LifeSpas is closed now. It will open tomorrow at 9:00 a.m.
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