Lifespan Physician Group Primary Care - Newport, RI

Greg A 

on Google

2 years ago

Terrible place Worst customer service. The long hours doesn't even seem worth to go in. Doctors and nurses that don't treat you like human beings they treat you like garbage. They think they're time is my precious than yours. I wouldn't deal with them at all if there was more different options of health groups to choose from. 

Iridium Valkyrie 

on Google

2 years ago

I was recently told by a specialist that I might have a genetic condition that I needed to get a referral to so I can get genetic testing. I put in a request for the referral on the patient portal, including all of the insurance codes as well as a PDF of the visit summary with the surgeon who requested I get testing, and the nurse who responded disregarded my request entirely, asking what information I needed. So instead I called to ask to get it done over the phone, and rather than going through the steps to ensure everythi... read more

Jeanne Dolan 

on Google

2 years ago

I went today to Lifespan Primary Care in Newport RI because I've had a lingering sore throat for a couple of weeks. When I called for an yesterday for an appointment, I was asked first to do a home test for Covid and was given a tentative appointment to come in today at 10am. When I called the office later to let them know that I tested negative for Covid, I was told to keep today's 10am appointment. This morning I waited about 5 minutes in the waiting room before seeing Dr. Krupadev who could not have been nicer or more tho... read more

Thomas Lalumia 

on Google

2 years ago

I went to the emergency room with a possible stroke and or major back injury . The er gave me lidocaine patches, muscle relaxers, and 800 mg ibuprofen and told me to see my dr. When I was in the office dr Philip couldn’t find the paper work from hospital so he had no idea they gave me these things. I hadn’t slept in 8 days and asked for pain medicine, I also asked for antibiotics for a sinus infection I had. I had to argue for the antibiotics and other than that my dr offered no relief or real care for my well being, his wor... read more

Thomas Lalumia 

on Google

2 years ago

I went to the emergency room with a possible stroke and or major back injury . The er gave me lidocaine patches, muscle relaxers, and 800 mg ibuprofen and told me to see my dr. When I was in the office dr Philip couldn’t find the paper work from hospital so he had no idea they gave me these things. I hadn’t slept in 8 days and asked for pain medicine, I also asked for antibiotics for a sinus infection I had. I had to argue for the antibiotics and other than that my dr offered no relief or real care for my well being, his wor... read more