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Lifecare Solutions - Pasadena, CA
- Home Health Care
- Pasadena, CA
About this business
Life Care Solutions, established in 1994, operates as a geriatric care management company. The company s areas of expertise include coordinating and monitoring, community and support services, and conducting assessments to identify areas of concern, assistance and care needs for senior citizens. The services offered by the company include crises intervention, medication and care management, and relocation services. It also assists families in planning and caring for older family members, and reviews financial, legal and medi... read more
Location details
170 N Daisy Ave, Pasadena, CA, 91107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people were not very nice, but what is worse was the clear lack of cleanliness throughout the place. The bathroom was terrible and the patient room had a very bad order to it. They gave me two choices for a mask i have come to find out that there is a large selection. They rushed thru and not take the time to make sure i got everything. NOT GOOD SERVICE, AND CLEAN THAT PLACE UP I will not go back there 08/01/2017
These people were not very nice, but what is worse was the clear lack of cleanliness throughout the place. The bathroom was terrible and the patient room had a very bad order to it. They gave me two choices for a mask i have come to find out that there is a large selection. They rushed thru and not take the time to make sure i got everything. NOT GOOD SERVICE, AND CLEAN THAT PLACE UP I will not go back there 08/01/2017
Horrible service - if at all possible do NOT use this company. Customer care, customer service and all other "customer" departments are horrible
I just wanted to thank Pou, Edgar, Michelle and the 2 other people that helped us last week to get oxygen for my husband. Also, the young man who delivered it. We had trouble with our Ins. but these people were very helpful in getting the oxygen for him.
Horrible experience thus far with this company! Never received a device, yet received bills. Accountant paid said bills unaware of the issue. Now we're trying to straighten out the problem. They have suspended billing but seem unwilling to refund the money paid $150x5 months. Thought the problem was resolved in April, yet the refund check never came. When I called to follow up, my point person was no longer employed there. Back to the drawing board. The concentrator was NEVER delivered. LifeCare cannot refute that because th... read more
What a terrible company I have to call up to 6 times to get supplies deliver to my house they always mess up with the order, deliver the wrong stuff, missing supplies and sometimes they either ignore my order because when I call to see why supplies have not arrived after a week of waiting theyask who took my order because there is no order in system. I had enought I'm calling hospital to see if I can get refer to other company. If I could give them a score of minus I would
Their response is very slow. We have to call their customer service several times to get assistance for their service. Since these people dealing with life line of the patients such as oxygen equipment provider they need to be more responsive for customers immediate need. I have to call their customer services several in several actions to receive services.
I was given the run around. I have medicare and blue shield and the Hmo approved the equipment but for some reason, the staff will not fill a prescription that was given to them over 2 weeks ago. I spoke with the staff supervisor and all that was needed was a start date on the rx. That was faxed over by the doctor office and now they are telling me the quality is bad. Not my fault. They should have faxed it to the doctor. I do not know why they are saying my doctor is not responding when he responded within 5 minutes of me g... read more
Are you confident that this provider will continue working with you until a solution is reached? Not really, sometimes I worry they're going to stop trying to help me Do you feel that you could have received better service somewhere else? Probably, I wasn't impressed
Frequently asked questions about Lifecare Solutions
How is Lifecare Solutions rated?
Lifecare Solutions has a 1.8 star rating with 29 reviews.
When is Lifecare Solutions open?
Lifecare Solutions is closed now. It will open on Monday at 9:00 a.m.
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