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Liberty Volkswagen
- Car Dealers
- Libertyville, IL
About this business
Location details
920 S Milwaukee Ave, Libertyville, IL, 60048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:45 a.m. to 9:00 p.m. | |
| Tue | 6:45 a.m. to 9:00 p.m. | |
| Wed | 6:45 a.m. to 9:00 p.m. | |
| Thu | 6:45 a.m. to 9:00 p.m. | |
| Fri | 6:45 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience. I am not an easy customer but salesperson Naomi bent over backwards to get me the exact car I wanted at the right price. All said, It went great. They aim to please and earn your business. I know they earned mine!
Great Experience!
The staff are friendly, which is the only reason this isn't one star. But friendly doesn't make up for a service department that won't stand behind its own quotes. I booked an oil change through the official myVW app, which generated a price of $69.95 tied to my specific VIN, model, and mileage. Before the appointment, I called ahead to confirm and was told directly: "if that's what the app shows, it will be honored." With the price confirmed over the phone, I kept the appointment and drove in on that basis. At the count... read more
⭐️⭐️⭐️⭐️⭐️ There are service advisers, and then there is Chandi Dias at Bob Moore Volkswagen in Edmond. This visit cemented my belief that he is one of the best in the business. I brought my 2017 Passat S back in for a routine oil change, and what happened next is exactly why I trust Chandi with my vehicle. About a year ago, he identified and documented a potential cam cradle issue during a previous visit. Rather than simply moving on and forgetting about it, he kept detailed records and notes. When I came back this time,... read more
Joshua O in service was pleasant and informing as was everyone else at the dealership. It was our 1st service experience since purchasing our 2026 VW Tiguan Type-S Turbo from Sunset VW. Also, the car received a great car wash especially with the recent influx of love bugs. We made the correct decision purchasing here instead of locally and would highly recommend them!
Since buying my car in 2022, almost all of my experiences with the Service Department have involved Chelsea - and without Chelsea, I'd be broke and confused. She knows it all, does it all, and her follow-through is on point! She's honest, upfront and makes me feel heard, understood and supported - things that are all valued and appreciated as a customer. Her knowledge is invaluable and she's a top-notch asset to your team! I hope she never leaves, and if she does, I hope she takes me with her. (:
Can’t figure out why a service visit put 20 miles on my car. And my car was dirty when I picked it up. All that was done was a computer upgrade.
Had a great experience with Christopher!!! Love my new 2022 Taos
Here's a warning: if you decide to use this dealership, be prepared to be overcharged for unnecessary services. I went in for a routine oil change, and they claimed my battery was in critical condition and needed to be replaced for about $500. I arranged for an on-site mobile battery company to handle the replacement. However, when the technician tested the battery, it turned out to be in excellent condition--very strong and not in need of replacement or charging. This dealership cons customers. They may even intentionally d... read more
Frequently asked questions about Liberty Volkswagen
How is Liberty Volkswagen rated?
Liberty Volkswagen has a 4.1 star rating with 787 reviews.
When is Liberty Volkswagen open?
Liberty Volkswagen is open now. It will close at 9:00 p.m.
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