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Liberty Hill

3.2

About this business

Location details

32450 Cromwell Dr, Solon, OH, 44139, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.2130 reviews
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David B.'s profile image
David B. 
3 months ago

We have been living in this community for just over two months. The community is well maintained. The main reason we rate at one star is that the resident above use, pounds all day long, the ceiling/floors must be paper thin, or the tenant above us just does not care about anyone else besides themselves. We have notified the office at least five times and the afterhours security three time and they only responded twice to our request, with no results. We feel that this issue has not been addressed, and the tenants st... read more

London E.'s profile image
London E. 
a year ago

I was scheduled for a virtual tour today at 11am, and about 45 mins before- I got an email asking for “recent pay stubs and my Drivers License” before the tour could commence. Now, the ID I could understand if I was in person, but not for a FaceTime tour on my iPhone. I have toured 4 other properties this week virtually, and none of them have asked for anything beyond basic information. I do think this is a bit extreme considering I had not agreed on anything contractual beyond just looking at available units. I don’t know ... read more

Lisandra M.'s profile image
Lisandra M. 
a year ago

I don’t know about all of these negative reviews. Maintenance has always been on point. Anytime I’ve needed anything, phone calls answered or returned quickly. I have no pests and they routinely come out to check and service . My new cabinets done in one day and the installer actually came out to see how I liked them. They are beautiful. Superb service. I am unclear of these negative reviews. If your hall is dirty is because you dirtied it , clean up after yourselves you don’t have personal attendants. It infuriates me the ... read more

tessab00@hotmail.com's profile image
tessab00@hotmail.com 
2 years ago

The worst place to live all due to the manager Kenny. He is a bully, and he goes into the apartment without asking. He will act nice when you meet him then you will see his true colors. Kenny also has a very bad temper. 

Lydia Diaz F.'s profile image
Lydia Diaz F. 
2 years ago

love it here, moved here almost a year ago and can say that this place is awesome the staff is great. the staff is great/ maintenance is on point. the ground are well kept and could be better if the tenants here would pick up the poop from their dog, there are waste basket and poop bags provided so there is no need to leave their poop. love the amenities that we have and again it could be better if the tenants here would follow the rules. there are always people that mess it up for everyone else. I enjoy it here. one happy ... read more

Jessica D.'s profile image
Jessica D. 
3 years ago

The worst place you could possibly rent from. They charge an obscene amount of money for very outdated apartments. There was an extremely high turnover rate with office staff (huge red flag) and were some of the rudest people I have ever interacted with. I was yelled at and asked to leave the office because they “thought” my service dog didn’t have a leash, when there are 2 leashes and a handle attached to his vest & collar at all times. It took them over a month to replace my washing machine that broke. (The belt broke and ... read more

Brittany G.'s profile image
Brittany G. 
3 years ago

Worse apartment experience ever. This is an understatement. We are currently speaking with legal representatives on moveout charges as someone else has already stated. Carpet was replaced and we were charged for it while we have proof that they did not even clean before replacing. I have contacted numerous times for proof that it was cleaned before replacing. It is not okay to replace carpet that was NOT beyond normal wear and tear. Would not recommend staying here unless you are not worried about being discriminated against... read more

Thomas P.'s profile image
Thomas P. 
3 years ago

HI, TOM PATTISON HERE... I HAVE LIVED AT PINE RIDGE SINCE 2007. MY LAST REVIEW WAS NOT GREAT THIS YEAR BUT I HAVE BEEN GOING THROUGH A LOT... I AM GOING BLIND AND MY MOOD IS DOWN... I WORKED IN MEDIA FOR THIRTY YEARS AND RAN PROPERTIES IN MY EARLY YEARS... LET'S FACE IT WE ARE GOING THROUGH TOUGH TIMES.. THIS PANDEMIC HAS HURT US ALL... THIS PLACE HAS A NEW MANAGER. DREW. HE SEEMS TO REALLY CARE AND WANTS TO MAKE THINGS BETTER... SAMANTHA IS THE REGIONAL MANAGER AND SHE TOO SEEM TO CARE... MAINTENANCE IN THE PAST YEARS HAS B... read more

Catherine H.'s profile image
Catherine H. 
4 years ago

My experience with Legacy has been nothing short of pure pleasure. Denise Oates maintained a wonder personality she was easy to talk to. The apartments and grounds are well kept. The tour by Denise made us feel right at home. All our questions or concerns were addressed in a timely and very professional manner. Denise made sure we were well informed through out our transition process. We are excited to move in our new home. Thank you so much Denise for making our dreams a reality. With Kind Regards Catherine Hardy 

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Frequently asked questions about Liberty Hill

How is Liberty Hill rated?

Liberty Hill has a 3.2 star rating with 130 reviews. 

When is Liberty Hill open?

Liberty Hill is open now. It will close at 6:00 p.m.  

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