Liberty Bottle

Pete Fortmann 

on Facebook

11 years ago

My kind of business. Excellent work. 

Helen Heubel Vopasek 

on Facebook

11 years ago

I have been in customer service for over 30 years. Although I don't know the whole backstory, I love your response! From experience, I know that often, folks with a small problem that inconveniences them want to blow it out of proportion & find someone to blame or just to yell at. You don't need this consumer's business if he/she is so unpleasant & unreasonable. It seems you tried to resolve the consumer's problem asap. If that's not good enough, you don't need this kind of business. I've also found that folks with a large o... read more

Matt Bauman 

on Facebook

11 years ago

I'm a student at Tennessee Tech, and I purchased two of your water bottles this semester (thought I lost the first, but found it later,) and I thought I couldn't be happier with the product until I read the post responding to the nasty customer. It pleases and encourages me to no end to know that there is still one company out there that places importance on things like family values and quality time over the siren call of the almighty dollar. Mr. Ryan Clark, God Bless you, sir, and keep up the good work. :)