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LG&E and KU Energy LLC

1.4

About this business

Location details

1 Quality St, Lexington, KY, 40507, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.4153 reviews
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Chuck Caudill's profile image
Chuck Caudill 
on Google
3 weeks ago

Website to pay is down again. They know you can't go anywhere else so customer service is not a consideration. 

Becky Chappell's profile image
Becky Chappell 
on Google
3 weeks ago

Power shut off all of normal working hours while they string a new line WITH NO WARNING. One guy said “maybe there was a robo call…?” Not good enough. You sure would be able to find me if I owed you money, thus you can find me to give me several days notice of when my power will be shut off for an entire day. I guess it’s just assumed that because your service is so spotty and poor we all own generators now? Ridiculous. 

Shawn Casey's profile image
Shawn Casey 
on Google
a month ago

This address has been closed since June 2024, yet it is not updated in google yet 

Aaron Harris's profile image
Aaron Harris 
on Google
a month ago

Expect to replace groceries yearly from extended outages for the simplest of issues. We have been a customer for 9 years, as there are no other options. It’s a monopoly that gets a free pass. We have had to replace our groceries at least 1-2 times a year every year from extended outages. Even when there’s no severe weather… They continue to increase rates with no oversight, there’s no compensation, no recovery options, you’re just SOL. $300-500 in groceries lost every year for 9 years. Do better or charge less. 

Maddie Roberts's profile image
Maddie Roberts 
on Google
a month ago

Worst place ever for power very rude and they lie! Sorry excuse for a utility company and anyone that works for them should ne ashamed 

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Frequently asked questions about LG&E and KU Energy LLC

How is LG&E and KU Energy LLC rated?

LG&E and KU Energy LLC has a 1.4 star rating with 153 reviews. 

When is LG&E and KU Energy LLC open?

LG&E and KU Energy LLC is open now. It will close at 5:00 p.m.  

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