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LG&E and KU Energy LLC
- Utilities
- Lexington, KY
About this business
Location details
1 Quality St, Lexington, KY, 40507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Still holding on the phone just to obtain my account number to pay my bill, because my old phone got broke, been a hour and twenty minutes now
Come on KU. 7 of your trucks have driven by and even stop in the church parking lot. 4 times In the past 4 hours. And still no electricity. Whats the matter did the old guys not train you on how to do your job. Because you where to much of a know it all. Now their retired and you realize you dont know how to do the job? Please take a class or something. Its not even rain, and hasn't in the pass 12 hours. Its dark now. Good luck with that.
Tips when beginning brand new service as my experience was not smooth nor satisfactory. The email instructions letter will state SSN card “or” selfie with driver license. It’s misleading. They will need both, so be sure to include both. Also, the first time I submitted the documents there was a technical issue in that it only kept one out of the two attachments I successfully uploaded. Then I had to call a third time to a 3rd customer service representative because the 2nd person who created my account gave me the incorrect ... read more
I called multiple times trying to talk to someone been on hold at times for over 2 hours they never answer the phone
Frequently asked questions about LG&E and KU Energy LLC
How is LG&E and KU Energy LLC rated?
LG&E and KU Energy LLC has a 1.5 star rating with 171 reviews.
When is LG&E and KU Energy LLC open?
LG&E and KU Energy LLC is open now. It will close at 5:00 p.m.
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