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LG Healthcare
- Emergency Medicine
- Lake Zurich, IL
About this business
Location details
900 W Main St, Ste 100, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 1:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | 8:00 a.m. to 12:30 p.m. | |
| Sun | Closed |
They never answer the phone, I am trying to pay my statement and they just never answer their phone. I got a letter in the mail saying they will send the bill to collections and there is no way to pay online. Bad service
As a long time patient here they have lost all my respect due to rudeness, not answering phones and having poor follow up. Your receptionist is VERY rude and inconsiderate. I was told I was gonna get a call back about my blood work and FINALLY got the call back months later with wrong information as I got a second opinion. This practice has decreased in quality and will no longer be using and instead find a new doctor.
As a newer patient, all I know is that Claudyn leaving is a tragedy as almost no one else at this clinic is compassionate or respects your time. I had a teleheath appointment with Dr. Gong and he was 40+ minutes late with no warning, and no apology ! By that time I was already occupied with another task which was interrupted by this phone call, which I decided to take out of fear of being charged. Speaking of which, PLEASE FOR THE SAKE OF EVERYONE WHO EVER ENTERS THIS CLINIC, FIRE YOUR RECEPTIONIST !!! I consider myself a pl... read more
This practice is ridiculous. I had a physical in April and discussed my serious migraine issue. I discuss my migraine issue at every physical. They gave me some samples and they didn't work so I called back a few times to see if they would send in to insurance for a preauth for a prescription shot that had worked for me in the past. No one ever calls back. Today I call again and someone finally answers. They now say I need another visit. Nothing has changed since the last visit. And they act like I don't pay them when I give... read more
Bad service The doctor and Claudine are fine, however, the rest of their team, i.e., front desk and billing etc are awful. They keep sending bills and not follow through on their work. Basically, my mom has been trying to have their office to send requisite information for her medical supplies. They make multiple calls and Claudine keeps telling me that she asked the front desk to send a fax, but the receiver never gets them. When I received another “you owe us $x and need to pay it before you get seen” I questioned them abo... read more
Frequently asked questions about LG Healthcare
How is LG Healthcare rated?
LG Healthcare has a 3 star rating with 22 reviews.
When is LG Healthcare open?
LG Healthcare is closed now. It will open tomorrow at 8:00 a.m.
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