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209 Technology Dr #100, Irvine, CA 92618, Irvine, CA, 92618, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible experience! 1st correspondence Hi i am writing because I am extremely disappointed in Lexus and your teams assessment of my 2021 IS 350. I've owned three Toyota's in my lifetime and they were some of the best vehicles I've owned. I bought my Lexus new in 2021 and noticed a smell in the cabin shortly after my purchase. I took it in in March 2022 to Crown Lexus in Ontario Ca. and was told it was because the car was new but would go away. It progressively got worse especially when I step on the gas hard. I took it in n... read more
Gsf has 71623 miles on it and main bearings failed causing thousands of dollars in repairs 25k in parts alone . Nothing i, nor the previous owner could have done to cause this failure. Car is only 1,723 out of the 70k warranty. But since it's a 2017, CHandler convinced his uppers to not do anything to help out stating , offering a little would be insultung so i say we over nothing. This truly shows lexus doesn't stand behind there product. Sadly I just made my second payment on the car and now i have a 33k repair bill. The D... read more
Don’t expect your Lexus claims to ever get handled at this office. IF the gate keeper of the phone answers your call, you will not be transferred & no one answers emails here!
Lexus Western Area Office has a 3.1 star rating with 27 reviews.
Lexus Western Area Office is closed now. It will open at 9:00 a.m.
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