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Lexus USA
- Automotive
- Plano, TX
About this business
Location details
6565 Headquarters Dr, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 09:00 a.m. to 7:00 p.m. |
Toyota of Wesley Chapel, FL: Their sales staff lies to customers and then the service staff denies what information the sales staff says. I have bought 5 Lexus autos in 10 years and recommended 3 friends to this dealership. Three of my friends and I each bought from the same sales person, and she clearly stated to each of us that their dealership not only had a Lifetime Plan (covering oil changes/filter), but that the Wesley Chapel had a "Lifetime Maintenance Plan" that covered not only oil changes, but also all maintenance ... read more
My daughter has a 2026 TX500H hybrid that she loves. Since it was nearly new, it has pulled to the right. New tires, and 7 trips to the dealer now and it still pulls. It has been at the dealer now since late January for the 7th time. Lexus corporate is now involved. A rep called her today and asked for the umpteenth time, now, let me get this straight. You take it in, they call and say it’s repaired and you go get it and it still does the same thing. Yes, again, she told him. I’ve owned several Lexus cars and loved them. Thi... read more
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I bought a brand new 2024 Lexus GX 550. At the end of 2025, I was informed of a recall, which is significant enough to cause loss of power while driving, meaning a wreck! However, no remedy for the recall. Are you expecting me to just park my car until you come up with a remedy?!!! I called and sent an email to the leadership but no one ever responded
Frequently asked questions about Lexus USA
How is Lexus USA rated?
Lexus USA has a 2.6 star rating with 70 reviews.
When is Lexus USA open?
Lexus USA is open now. It will close at 8:00 p.m.
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