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Lexus of Tampa Bay
- Car Dealers
- Tampa, FL
About this business
Lexus of Tampa Bay is your local destination for new Lexus vehicles and pre-owned cars in Tampa. Our showroom features one of the largest inventories of new Lexus cars and SUVs in the Tampa area, as well as a large selection of premium pre-owned vehicles. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Tampa, located off 580 on W Idlewild Ave.
Location details
5804 N Dale Mabry Hwy, Tampa, FL, 33614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We had an outstanding sales *** (******) who went above & beyond. It was the servicing **** that was very disappointing & unprofessional. We just purchased an ** 200T on 9/15/24 & that same day we noticed a slit budging bubble on the rear passenger side. Took it back to dealership for ***************** gave us the runarounds when asked to speak to servicing manager. A tech recommended a replacement but was told at our expense. The AUDACITY to say we could have caused it since it wasn't caught before leaving their dealership ... read more
We had an outstanding sales Rep (Austin) who went above & beyond. It was the servicing dept that was very disappointing & unprofessional. We just purchased an NX 200T on 9/15/24 & that same day we noticed a slit budging bubble on the rear passenger side. Took it back to dealership for inspection & they gave us the runarounds when asked to speak to servicing manager. A tech recommended a replacement but was told at our expense. The AUDACITY to say we could have caused it since it wasn't caught before leaving their dealership ... read more
We had an outstanding sales Rep (Austin) who went above & beyond. It was the servicing dept that was very disappointing & unprofessional. We just purchased an NX 200T on 9/15/24 & that same day we noticed a slit budging bubble on the rear passenger side. Took it back to dealership for inspection & they gave us the runarounds when asked to speak to servicing manager. A tech recommended a replacement but was told at our expense. The AUDACITY to say we could have caused it since it wasn't caught before leaving their dealership ... read more
I would like to lodge a complaint against Lexus specifically the Lexus ************************ Lexus of Tampa Bay did all they said they could do and were hamstrung by the Lexus *********************** who is the real culprit. That they should pay the entire bill to correct they shoddy paint job on our car. This is for a paint problem on two panels above and below the back window of the 2017 NX200t that we own that we noticed around February 2024. The paint clear coat is coming off the lower panel and is about to do the sam... read more
My wife and I had a great experience. Our salesperson *** was extremely patient and did not attempt to pressure as. Also, our fianance person ******* did not attempt to pressure us into purchasing any extra warranties. So far, a great experience. However, they do need to up their game in the break room. Horrible coffe and cheap little snacks. Come on now, you are a Lexus Dealership
i wired $60,000.00 to this dealership for a purchase my daughter was making over four (4) weeks ago. they have NOT paid off her note for the trade in to Mid Florida bank and now they will not return her calls or texts. also, she has not received the proper tag (she still has a metal dealers tag) and the floor mats, which were paid for at the time of purchase is still unsettled. tampa bay lexus is HOLDING $60,000.00 which i think is not only unethical but illegal.
I was purchasing a new 2024 Lexus SUV when I was ready to purchase the seller told me it was already sold. The manger called and said the seller had read the sales sheet incorrectly. Instead of apologizing for their errors he expected me to feel bad for them for their human errors. All he had to do is apologize and say we will find you another vehicle. Horrible customer services.
WORST CAR DEALERSHIP EVER!!!!!!!!!! The entire dealership, from sales to service to upper management, is a disaster. They DO NOT care about their customers! Here is a short recap: •What they tell you during the purchase process is not always true. •Empty promises about above and beyond services for example loaner cars being brought to your home. DO NOT BELIEVE THEM! •Nobody will ever call you back, especially not your sales person. No call backs from service or upper management either. •Staff stealing items out of your car w... read more
On December 20, 2023, I successfully settled the lease with this dealership. The finance company received the full payment, and the title was dispatched to the dealership over 30 days ago. Despite my persistent efforts, having made seven calls, left voicemail messages, and sent text messages, I have been unable to establish direct contact with them through their main number. Regrettably, they only provide an email address for communication. I have reached out to the general manager and service manager via email, but unfortun... read more
Frequently asked questions about Lexus of Tampa Bay
How is Lexus of Tampa Bay rated?
Lexus of Tampa Bay has a 4.6 star rating with 8,562 reviews.
When is Lexus of Tampa Bay open?
Lexus of Tampa Bay is open now. It will close at 6:00 p.m.
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