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Lexus of Pembroke Pines Service
- Automotive
- Pembroke Pines, FL
About this business
Location details
16150 Pines Blvd, Pembroke Pines, FL, 33027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I was an hour early for an appointment at 9:00 and I apologized for it when I arrived - 8:15 had been open last night and I scheduled for 9:00 instead. But due to a schedule mix up I had to try to get in early. I asked, and I was told the oil change may not start until 9:00, but someone would come see me right away and tell me If that could done. I sat for an hour waiting and was not called over. Then when finally called I was told it would be at least two hours and they tried to sell me $750 all day maintenance package an... read more
Absolutely the worst experience from a business in my life! They've had my car for over a month. They gave it back to me in such bad shape they had to take it back to the shop and finish it. That's currently where it is, for the last month. No communication. No updates. Nothing. I found out they had students doing my repairs without informing me. After over a week with no calls or updates, I had to call them. I seriously thought they forgot about my vehicle. This place clearly got so big they lost the ability to do a good j... read more
Raymond Rhett is a class act kinda guy. I have purchased all of my Lexus from him, the best driving automobile on the road, hands down! Raymond checks on me and my car yearly. Thank you Lexus of Charleston for Raymond. Well done, see ya next time.
I had an excellent experience working with Carlos while purchasing my car. Since the dealership was in New York and I am based in Seattle, completing this purchase long-distance was initially a bit unsettling for me. However, Carlos went above and beyond to reassure me and took extra effort at every step of the process to allay my concerns. He was professional, knowledgeable, and incredibly helpful throughout the entire experience. Carlos took the time to understand what I was looking for, answered all my questions patiently... read more
Just bought a 2026 UX 300h Sport. This my 4th car that I bought from Lexus of Watertown, my consultant was Xin Gu, he was extremely knowledgable in the car I was interested . He was very polite , courteous and made the sale of my car seemliest the next day. No pressure just great service and knowledgable.
Hendrick Lexus of Charlotte is the best dealership I've ever dealt with!!! WE bought a used vehicle and it developed some black smoke from the exhaust while under warranty. Instead of just patching the problem they replaced the entire engine at no cost!! They provided a new vehicle as a loaner and even delivered it. I live 2 hrs from the dealership. They did this all at no cost as well while they did the work! At every turn they went above and beyond my expectations. They treated use with genuine care, honesty and integrity.... read more
I bought 2022 lexus RX350 from this saleman name Son last August they were nice at the first. Now, my car remote has issue with remote stater. I call my saleman told him about my remote starter didn't work and ask him for help he told me I call you back 10 minutes. I waited for 2 hours he never call back, I call again he told me he busy, I said ok call me back I wait another 2 hours he never call so, that day I call him 4times. He pick up and yellow at me the 5 times, he told me his manager will call me. So, all day my day ... read more
I have issue with my remote starter for my Lexus RX350, I call my sell man, and he refuse to help me and told me his manager will call me. But no one from this dealer call me back and make appointment for me. Such a small issue like this they very unprofessional help, They only good when you bought car from them after that they don't give a shit. I would not recommended people to go to this dealership.
Shonta Seward was very personable, caring and conducted herself in a very professional manner. Shonta set up my service connect, guided and explained all the features in my NX350 which was extremely helpful. She went beyond the call of duty to ensure that I understood the various features to comfortably operate my Lexus efficiently. She was very knowledgeable about the process and technology. Her knowledge, expertise and caring spirit certainly played a significant role in my understanding of how each feature works. Wilbu... read more
Frequently asked questions about Lexus of Pembroke Pines Service
How is Lexus of Pembroke Pines Service rated?
Lexus of Pembroke Pines Service has a 4.7 star rating with 2,367 reviews.
When is Lexus of Pembroke Pines Service open?
Lexus of Pembroke Pines Service is open now. It will close at 6:00 p.m.
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