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Lexus of Macarthur

4.6

About this business

Location details

11-23 Lasso Rd, Gregory Hills, NSW, 2557, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6271 reviews
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Steve Eris's profile image
Steve Eris 
on Google
5 days ago

Dishonest dealer. Nothing like what is described in the ad. Went to inspect the vehicle and had damages and scratches in quite a number of places on the vehicle despite asking them on the phone prior to coming out for inspection. Try avoiding this dealer if you can. 

CLUTCH Automotive Agency's profile image
CLUTCH Automotive Agency 
on Google
a week ago

If Lexus made people the way they make cars, they’d all be like Bailey. Took my 2023 LX500d F-Sport in for a service, and the man ran the whole operation like a Formula 1 pit crew - only friendlier and with a better attitude. He knows the car better than its own ECU, kept me updated the whole way, and had it back to me running smoother than a politician avoiding a question. Absolute top-tier service. Five stars, Bailey is the man! 

Nguyen Jane's profile image
Nguyen Jane 
on Google
a month ago

My car always comes back shiny clean and feeling good after the servicing, the men so nice and respectful who do the service here Always give me nice shiny clean courtesy car for me to use while mine is getting servicing The big man who make my coffee so so nice I forget his name sorry 

Jen L N's profile image
Jen L N 
on Google
a month ago

Extremely disappointed with the service at Lexus Service Centre MacArthur. We brought our brand new Lexus in for a mechanical repair — we’d only owned the car for about a month. When we picked it up from the service centre, we noticed a dent on the door that was definitely not there prior the visit. We reported it immediately, and staff told us that management would follow up. Of course, no one did. We then lodged a formal complaint, and again, someone promised to follow up — and again, nothing. It’s been completely ignored.... read more

Brandon Tr's profile image
Brandon Tr 
on Google
a month ago

Utterly disappointing. Bought a demo car and asked for a interior/exterior detailing, the sale guy agreed then none happened and ended up receiving the car filthy with loads of fingerprints from test drives. Asked for a simple oil change, get told the charge is more or less a service? The car had a scratch on the rear bumper with metal base visible, asked to be rectified. He probably ended up dipping a few paint drops on it - my 3 years old could do better paint job. If my wife did not fall in love with the brand, I would ha... read more

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Frequently asked questions about Lexus of Macarthur

How is Lexus of Macarthur rated?

Lexus of Macarthur has a 4.6 star rating with 271 reviews. 

When is Lexus of Macarthur open?

Lexus of Macarthur is closed now. It will open tomorrow at 9:00 a.m. 

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