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Lexus Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Lexus Carlsbad. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Location details
5444 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Recommended* Note: didn't end up buying car. Review based on prospect experience. Usually, when people come review a dealership, it is post-sale or a no sale experience with negative context. That is neither the case here. I am here to share my experience that included two test drives during COVID and negotiations to follow. Ghassan (with the help of Haley), was presented my lead and he was very warm from the get go. He made the test drive as seamless as possible, given the fact that he was unable to be in the car with me. Not being in... read more
UPATEd 2/19/2020 see update below... A year ago September I bought a car from them.. it was a white Ford Escape, it was new 2018 but considered used because it had around 18,000 miles on it. I am happy with the car the only thing that baffles me is why only gave me one set of keys... when I asked if I was getting both sets for the car they said no.... no explanation... just no... only that they do not give out both sets... why would they want to keep a set of keys to a car they would have and especially with it not being a L... read more
Business response:
Hi Norma, we are sorry to hear your unfortunate experience at Lexus Carlsbad. If you'd like, please provide us with your contact information and we will work with you to find a solution. -LC Team
I went to look at a Lexus a few weeks ago and loved it. I went back the next day and it had been sold. I worked with Enzo and he was amazing. I ended up seeing a used car up there that I loved and ended up going back to Enzo and doing business with him. He was a great guy and I highly recommend anyone looking for a new car to go see Enzo!
Outstanding customer service. Ashley was amazing. She got us out of there super fast and accommodating. The courtesy vehicle was a new model and drove great! Thank you Lexus of Carlsbad!
Skip here. Bait and switch sales.
Salesman Felix was friendly and very informative. .
Ryan was professional and finished my check in quickly. Love the 2019 EOS350 loaner car!!!
awesome customer service..... They are so friendly and helpful...
Frequently asked questions about Lexus Carlsbad
How is Lexus Carlsbad rated?
Lexus Carlsbad has a 4.7 star rating with 1,737 reviews.
When is Lexus Carlsbad open?
Lexus Carlsbad is open now. It will close at 5:00 p.m.
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