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Lexus at Towson

4.5

About this business

Location details

1040 York Rd, Towson, MD, 21204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.52,331 reviews
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Janna Lax Sharon's profile image
Janna Lax Sharon 
recommend  Recommended
4 years ago

The service is great. The people are great, nice, knowledgeable and very helpful!! Any issue we have had has always been resolved easily without any hassles and to our complete satisfaction! 

Business response:

Janna, this feedback is music to our ears! Thank you for your continued support of Lexus of North Miami and your stellar recommendation. We look forward to assisting you next time! 

Becky Schrot's profile image
Becky Schrot 
recommend  Recommended
4 years ago

Great customer service. Our salesman Devin was very informative and courteous. Not pushy at all. Very happy with purchase of NX hybrid. 

Business response:

Becky, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help. 

Therese Aquino's profile image
Therese Aquino 
recommend  Recommended
4 years ago

Went to Hendrick Lexus KC to check out the inventory as I was still loving my previous RX350 purchase. However, I was interested in a 3rd row option (3 Kids)... Asma was great in showing me what was available and I found the perfect upgrade for our family. I felt comfortable and not pressured to buy, it was like talking with a genuine friend. The team was helpful in understanding my needs as well as providing an excellent customer experience. We will definitely be back! 

Business response:

Hi Therese Aquino, thank you for taking the time to leave a review for Asma at Hendrick Lexus Kansas City. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. 

Iana Luciano's profile image
Iana Luciano 
recommend  Recommended
4 years ago

Good service, very kind and available professionals! 

Jenny Margot Novak's profile image
Jenny Margot Novak 
recommend  Recommended
4 years ago

Super agradecida😃🙏💕conseguí el Lexus de mi sueños tienen una gran variedad de moldelos para elegir y los mejores precios , fueron muy atentos y demostraron gran profesionalismo 🙏💕gracias a Lexus of north Miami 

Business response:

Gracias por la recomendación, Jenny! Nuestros clientes son la máxima prioridad y es excelente oír que tuvo una buena experiencia trabajando con nosotros. Felicidades por su vehículo nuevo y le deseamos muchas millas felices! - Todos en Lexus of North Miami 

Trece Williams's profile image
Trece Williams 
recommend  Recommended
4 years ago

The receptionist Damaris was very helpful she walked me through everything step by step and Hannah the customer service rep kept me informed on a weekly basis the status of my car. They were very knowledgeable about there job and put my mind at ease 

Business response:

Trece - Thank you for taking the time to recommend us! We appreciate your support and are thrilled to hear that Damaris and Hannah went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of North Miami next time! 

Rebeca Garcia-Cartaya's profile image
Rebeca Garcia-Cartaya 
recommend  Recommended
4 years ago

I’m very grateful for Hannah, who from the very first day, was courteous; always checking in, and providing timely updates. The car looks great. Thank you, Lexus team! 

Business response:

We're thrilled to hear that Hannah delivered such an attentive, communicative service experience, Rebeca! Thank you for trusting Lexus of North Miami with your vehicle and your business! 

Beverly King's profile image
Beverly King 
recommend  Recommended
4 years ago

I’ve been a customer well over 20 years. The service, compassion, and professionalism is well worth doing business with Lexus of North Miami. 

Business response:

We're so grateful to have you in the Lexus of North Miami family, Beverly! Your business and your endorsement mean the world to us. Thank you for your confidence in our team over the years - we look forward to seeing you next time! 

Mary Farney's profile image
Mary Farney 
recommend  Recommended
4 years ago

After an accident on a snowy icy day we were able to find a replacement car and the salesmen were very helpful and professional. We are very pleased 

Business response:

Mary Farney, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Kansas City! Until the next time we meet, take care! 

Frequently asked questions about Lexus at Towson

How is Lexus at Towson rated?

Lexus at Towson has a 4.5 star rating with 2,331 reviews. 

When is Lexus at Towson open?

Lexus at Towson is open now. It will close at 5:00 p.m.  

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