Levittown Ford

Craig D. S 

on BBB

9 months ago

I was told by **** that if I wanted to buy my leased Explorer per my lease contract, I had to go back to the dealer. Instead of following the buyout price on the contract, they wanted to charge me over $2,000 more than the stated amount. When I complained, they lowered it to $1,500. I went to another local **** dealer and was charged $150 as a processing fee!!!!Why would a car dealer intentionally try to ripoff a customer??? This is exactly why car dealers have a bad reputation. 

CARMELO A 

on BBB

a year ago

I'm writing this review to warn potential buyers of the unprofessionalism you will endure if you purchase from this dealership. I have purchase several vehicles through the years and they have progressively gotten worse. The sales staff is arrogant only cares about making the initial sale. I traded in a car that had nothing but constant recalls within only a year of owning it. While the issues were not on them, they took my old vehicle at half the purchase price on trade and sold me a 2023 model. Their service department cou... read more

Susan H 

on BBB

a year ago

I dont post much and when I do it is usually to complement. Unfortunately, I have now been put in the situation of warning people about the quality of work they will receive from the service department of Levittown Ford. I have made a good faith effort to try and work this out with Levittown Ford. My son took his car in to see about a recall that had not been handled prior to purchasing the car (in PA) three months earlier. The car was in good working condition when he brought it in, but it did not come out of their shop tha... read more

Laura C. 

on BBB

2 years ago

I found a Jeep Grand Cherokee (2017) at Levittown Ford that was a better price than the same car in CT where I live. Drove the 2 hrs to get there and test-drive the car and the salesman, ****, knew nothing at all about the car and couldn't answer a single question. He never followed up and when I called him, he was either "gone for the day" (3 days in a row?) or not available. I purchased the car anyway and somehow they found him to take the deposit over the phone. Never heard from him again. Went to pick up the car and noth... read more

Christopher O 

on BBB

3 years ago

Don't bother buying a **** or servicing it with Levittown Ford. They cannot take cars to fix right now until mid-February and also have zero loaners to give you, which means you have to pay for an expensive rental out of pocket! Plus, the **** Explorer they will sell you or lease you (mine is a 2019) will break down with a major problem each year because they only sell lemons. This dealerships, company and brand is a complete disaster and do not care about customer service. Buyer beware! 

BasPugs 

on BBB

4 years ago

What a scam this place is, I have had seven Ford vehicles over last 15 years in family, I have never seen such a scam like this place with fake service text, online message, service center with no accountability... service managers that don't know whats going on, say they will call back and don't... I have a PREMIUM Ford warranty and get treated like this... avoid these guys at ALL costs! I just moved to Levittown and thought this qould be Ford here, NO WAY the place is not the BRAND 630am Day 1 via Text to calls through tod... read more