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Lester Raines
- Automotive
- S. Charleston, WV
About this business
In operation 60 years.
Location details
5111 Maccorkle Ave SW, S. Charleston, WV, 25309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend I will be recommending that no one take thier vehicle to Lester Raines. I am a South Charleston native with many extended family members. I am well known within the South Charleston community with outstanding character and influence. 0.5 Star : Repair Quality My experience with this body shop regarding the most recent claim was a weekly hassle that turned into a catastrophe. The employees were dishonest with me regarding updates, completion times, and services/work rendered. They had custody of... read more
3 Star : Likely to Recommend 5 Star : Repair Quality 2.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service My experience with Roger Turner Was a 10 and he was very professional but not so great with the rude and unfriendly lady that greets you at the front door I give a 0.
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality I was very pleased with the work done on my bumper. However, they told me it was a small job and it took from Monday until Friday. I called three different times starting on Wednesday about status of my car. The first time they asked me to call back the next day. Thursday, they had to go check and they were just starting to reassemble. Friday, I called and they went and checked and said that it was ready. Never informed by them until after I picked up car and was sent ... read more
5 Star : My Experience You have always taken care of my problems. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Great work 4 Star : Returned Clean
4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service Employees was nice 5 Star : Returned Clean
4 Star : Likely to Recommend 4 Star : Repair Quality There were some communication problems between your shop and the insurance company, however we were working on a 16yr old vehicle very near being totaled. We also received texts (found out they were automated after the fact) that misled me as to the actual situation with my vehicle. I turned in my rental car based on this information. My vehicle wasn't even being worked on at that time. At the end of the day, we were happy with the workmanship. The paint matched very good ... read more
5 Star : My Experience 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0 Star : My Experience This is the second time l have my truck in your body shop. This time was not as good issue. Had my estimate in December could not get my truck in, until March!!!!!! Then l was told that my parts was on back order. So work did not start as scheduled. Then after 3 days and no progress report laced in system, l called shop, and was told that tech working on my truck had called in sick. And my truck set for a day and half with nothing being done. Onece l did get my truck, l still have to take it back for a... read more
Frequently asked questions about Lester Raines
How is Lester Raines rated?
Lester Raines has a 4.9 star rating with 1,688 reviews.
When is Lester Raines open?
Lester Raines is closed now. It will open at 9:00 a.m.
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