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709 Queen St, Southington, CT, 06489, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I don't usually post reviews, however, sometimes a situation, company, or person demands to be highlighted for others to know about. Today i encountered such a person at Leslie Pools in Southington. I will start by saying, I previously had a poor experience at a competitive pool supply store in town. Not bad enough to post a negative review, but bad enough I did not want to conduct my business there. Today I walked my sample into Leslie's in Southington and I was floored by the person I met. The minute I opened the door Jeff... read more
Jeffery is so totally amazing. There were easily 11 people in the store with 11 water samples to be tested. How he managed to take care of everyone as an efficient and calm manager was incredible to observe. That is such a gift to be that competent and knowledgeable to manage that situation. I am so impressed!
Jeffrey was amazing. He dealt with a challenging customer who was demanding a refund with grace and compassion. He should be celebrated for his composure and ability to remain calm and respectful. Great job!!!! We need more Leslie associates like Jeffrey!
Today I witnessed the manager (Jeffrey) of this store show complete restraint and professionalism with a customer who was beyond ridiculous. Attempting to get a refund on a product that was still being utilized on their pool. This manager attempted to rectify the situation. The customer was a total KAREN, but he was calm as respectful. I go because these guys are always straight forward and respectful.
Jeffrey was world of knowledge and great Help
Leslie's has a 3.7 star rating with 36 reviews.
Leslie's is closed now. It will open tomorrow at 10:00 a.m.
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