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Leonard's Farm & Ranch Store

3.1

About this business

We know individuality is important, which is why we pay close attention to the interests of each customer. From the minute you walk through the door, meeting your needs is our top priority. Founded not only on excellent customer service, but also on the principles of hard work and a focused attitude, Leonard's Farm & Ranch Store has a long list of satisfied customers. Call or stop by; you'll be glad you did. 

Location details

7321 Camp Bowie W Blvd, Fort Worth, TX, 76116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.1213 reviews
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Jim P.'s profile image
6 years ago

Avoid Leonard's like the plague. This company has the worst customer service dept I have ever dealt with. I bought a $9,000 mower from them and I have been lied to and hung up on. I've had nothing but problems w/ them. I dealt w/ a person by the name of Don who was useless, rude, and not knowledgeable about anything. This store is an absolute joke. I don't know how they stay in business. 

Tom L.'s profile image
8 years ago

So sad to see Leonards having deteriorated so badly. To the owner. . . PLEASE sort out your staff. They do not know the concept of 'customer Service" . . . you deserve better from them; and your customer demand better. Although several of my colleagues had moved down the road to ABC in River Oaks some time ago, I have tried to stay loyal. Today was the last straw. . . .I have walked through the door of Leonards for the last time. Summary details: I needed some extraordinary help with sorting out a "Control Cable" for a push ... read more

Benjamin B.'s profile image
Benjamin B. 
10 years ago

LEONARDS HAS EARNED THE TOP PRIZE FOR THE WORST CUSTOMER SERVICE, EVER! It's sad that they are wrecking the good name of the Leonard family of Fort Worth. When I went in, I had planned on spending in excess of a grand for a new Echo weedeater and chainsaw. You would have thought that that I had asked the salesmen to stay late on X-Mas eve or for a KIDNEY, he was completely "put out" having to help me spend MY hard earned money.....I was never greeted or asked if I needed any help, but after being there for about 30 seconds, ... read more

larry H.'s profile image
larry H. 
10 years ago

This is the biggest ripoff in Ft. Worth. 1st I identified what I wanted fixed upfront. Came time to fix they tried to tell me other stuff was broke to the sum of 550.00 I said no just fix what I wanted fix. The guy got made because I would not let him do the additional work and ask to speak to a manager he slam the phone down on the counter and I waited 5 min. for the manager which was as rude as they get. When I told him my problem he told me to come get my mower. He said he would not deliver it back to me after picking it ... read more

tim m.'s profile image
13 years ago

Buyer beware – This is not the place I used to know when it was downtown. I took my echo trimmer to this place to be repaired on the 6th day of march it is now the 5th of april and they just told me it is still not fixed.This is the worst experence I have ever had with any place.The counter guys have to be the rudist people I have ever met I will not purchase anything from them ever again. If you do any kind of buisness with leonards good luck to you 

jrjoblin's profile image
jrjoblin 
13 years ago

Horrible Service - Rude Staff – I have a tree service and have been in business for 20 years. When I need parts for my saws, I gladly avoid Leonards if possible. The manager is belligerent. The counter staff is knowledgeable, but things like giving me the contractor discount are frowned upon. I actually watched an assistant manager give the parts guy "the look" for ringing me up with my discount. Years ago, I bought two Echo chainsaws from them and within 6 months both were inoperable. After I took them back and explained th... read more

liamc's profile image
13 years ago

Beware this place! – Awful customer service. Do NOT buy any machinery or accessories for your machinery here. They refuse to let you return it, even if it's defective or doesn't work for your machine. They sold me a very expensive accessory for my mower and did not tell me that it wouldn't work as intended for my model mower. They were rude and sarcastic, telling me: (quote) "You should have done your homework" (end quote). HUH? The customer is suppose to do their homework? How about the dealer knowing about the products the... read more

benmaples's profile image
benmaples 
17 years ago

Leonard's Farm & Ranch – Went there for some parts for my Cub Cadet 123 Hydrostatic drive lawn tractor built in the 60's. They had the parts I needed in stock & at a fair price. The counterman was very knowledgable about my tractor & new just what I needed & how to perform the maintenance I was going to do. He even offered to help me carry my stuff to the car. I collect International Harvester light line trucks,tractors,etc. & was very impressed with the way I was treated at Leonard's. Leonard's has been around a long time. ... read more

Frequently asked questions about Leonard's Farm & Ranch Store

How is Leonard's Farm & Ranch Store rated?

Leonard's Farm & Ranch Store has a 3.1 star rating with 213 reviews. 

When is Leonard's Farm & Ranch Store open?

Leonard's Farm & Ranch Store is closed now. It will open at 8:00 a.m. 

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