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Lenswap®
- Retail
- South Melbourne, VIC
About this business
Location details
inside HQ72/Workspace 365, Office 8/72 York St, South Melbourne, VIC, 3205, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 5:00 p.m. | |
| Tue | 11:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 11:00 a.m. to 5:00 p.m. | |
| Fri | 11:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I’ve never felt so let down by an eyewear service 😥. I paid almost $400 to Lenswap and was left with glasses I simply cannot use! 1. My original spherical lenses were swapped for aspheric without consultation, despite me clearly requesting spherical for the remake. They ignored my request claiming to know better?! The result: distortion and nausea - the glasses are not fit for purpose. 2. Lenswap did not even return my original lenses, leaving me without a fallback pair. 3. Multiple professional frame adjustments with other... read more
Average service. A long time to send the glasses. They don't even let you call them, but you must speak to a bot.
Excellent service and product all done online, highly recommend for this alone. The only downside for me is due to the coding used in thier invoices, the private health refund is much lower compared to other services i've used.
Great communication, friendly team and delivered exactly what was ordered. Thank you Team! Brad
Frequently asked questions about Lenswap®
How is Lenswap® rated?
Lenswap® has a 4.7 star rating with 67 reviews.
When is Lenswap® open?
Lenswap® is closed now. It will open at 11:00 a.m.
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