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LensCrafters at Macy's

4.7

About this business

Location details

Located Inside Macys, 111 N State St, Chicago, IL, 60602, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.7164 reviews
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Anna Annaliese's profile image
Anna Annaliese 
8 months ago

Love Dr. Khan! She’s extremely thorough and genuinely cares about her patients. I’ve worn glasses my whole life but haven’t always been consistent. I was diagnosed with latent hyperopia and thought I understood what that meant — but Dr. Khan explained it in such a clear, relatable way that it finally made sense. Together, we came up with a plan to adjust my vision and work toward ongoing improvement. She took her time during the exam and made sure I got the best possible results. Highly recommend! 

Ke Ai's profile image
Ke Ai 
8 months ago

Frank and Brie was awesome!! Really helped me adjust the nose pieces with care and precision! I am happy with my glasses and hope I can be more active and comfortable I the new glasses! So glad LensCrafters is close to me and a very caring business :) 

DeBorah Anderson's profile image
DeBorah Anderson 
9 months ago

A very friendly and professional place to go for eye care. Technicians are very beneficial in assisting with eyewear selections to fit your everyday needs. My insurance was approved before I arrived, and my visit went very smoothly. My ophthalmologist examined and educated me on my health care beyond eye care. Expressed the importance of continuing a healthy lifestyle will benefit my visual health. I am very pleased with my experience at the Macy's location. 

Dr .Elizabeth-Anne Stewart's profile image
Dr .Elizabeth-Anne Stewart 
9 months ago

Dr. Charita Smith has a holistic approach to eye care that I value; she is thorough, explains every detail, and makes sure she evaluates changes in vision in light of the patient's medical history. It is well worth the 70-mile round trip to see her! I am always impressed by the LensCrafter team-- special thanks to Destiny for all her help! 

Ence Atrio's profile image
Ence Atrio 
10 months ago

Dr. Smith did not tell me when tests cost extra. I did not even get a copy of my prescription; she had me take a picture of my prescription. She essentially forced a contact into my eye during my lens fitting and wanted me to sign off on being trained before I had gone through the training. I left without contacts because of how uncomfortable I felt during the interactions. Also, at most places they will offer to tighten/clean your current frames but that did not happen here. It’s a small thing but makes a big difference in ... read more

Frequently asked questions about LensCrafters at Macy's

How is LensCrafters at Macy's rated?

LensCrafters at Macy's has a 4.7 star rating with 164 reviews. 

When is LensCrafters at Macy's open?

LensCrafters at Macy's is open now. It will close at 9:00 p.m. 

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