LensCrafters at Macy's

Andy 

on Google

3 weeks ago

Absolutely terrible quality lenses. I had my prescription glasses for 6 months before the blue light coating started to bubble and separate on my lenses. I called the LensCrafters Customer Service line and they stated they would not replace the lenses, despite the issue being a manufacturer error. I wasn't expecting a new frame, but at the very least the lenses. The best they offered me is 30% off new lenses. What a joke. High price tag, but low quality! 

John Wright 

on Google

a month ago

Outstanding Eye Doctor. Explained the difference between my previous examination and this examination. No change in my right eye. Changes were noted in my left eye and is in line with the differences I see if I close my right eye. As always, LensCrafters has an excellent selection of frames and turn-around time is excellent. 

Val 

on Google

2 months ago

I had an awesome experience at this location. It was comfortable and very enjoyable. Every staff was super helpful, extremely friendly and very professional. I mostly worked with Milena to help me pick my eye glasses, she was amazing and helped me throughout my shopping period at the store. Super professional and friendly! She took her time to assist me with picking glasses that compliments the shape of my face and she was honest throughout. She patiently went over all the available options and had me try new styles. I loved... read more

Enrique Torres 

on Google

2 months ago

They have great Customer Service. I truly felt like a Celebrity giving the attention a customer needs. 

Mario Alberto Luna Calderon 

on Google

2 months ago

Excelente atención,asesoría y paciencia de Sarai :) Ya que me ayudó a elegir de entre tanta variedad que me gustaba y me animó a entrar a consulta con la Optometrista que también me atendió de maravilla Altamente recomendable y confiable Todo el personal muy atento y amable 👌.Milena también me daba sus recomendaciones 🤓 Fácil me probé unos 15 modelos diferentes 🤭