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LensCrafters

4.8

About this business

Location details

100 N Water St # 2825, Norwalk, CT, 06854, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.8329 reviews
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Adriana Waterston's profile image
Adriana Waterston 
4 weeks ago

Great selection and great service from John! 

Danie LaValle's profile image
Danie LaValle 
a month ago

Lindsay was so helpful when I walked in to get my eyeglasses adjusted. I will definitely be back when I need to replace the lenses in my frame or have a need to get a new pair of frames! 

Vianny Rizo's profile image
Vianny Rizo 
2 months ago

I’m writing on behalf of My husband Dominick Oppedisano who posted a review yesterday with his experience with the 50 percent promotion at the SONO mall south norwalk CT location. Google is not allowing him to post a follow-up review on his experience. I’m writing to follow up after my recent experience with LensCrafters, which unfortunately continues to be frustrating. After submitting a Google review, I appreciated the prompt response from corporate and the outreach indicating the store manager would contact me. When I spo... read more

Dominick Oppedisano's profile image
Dominick Oppedisano 
2 months ago

I had a really frustrating experience with LensCrafters. I purchased a pair of Prada eyeglasses and was clearly told at the time of purchase that they were running a promotion, come back within 30 days and get a second pair for 50% off. I specifically asked if I could get the exact same glasses again at that discount and was told yes. Fast forward a few weeks later, I go back expecting them to honor what I was told, and suddenly I’m told “Prada is excluded.” That was never mentioned during the original conversation. It feels... read more

Syed Haider's profile image
Syed Haider 
4 months ago

Very disappointed. Ordered new temples for my wingback sq frames. Was told I had to order 2 pairs for $66/pair; so I paid $132. Only 1 pair arrived and was told that was my full order. The screws they used to attach the new temples are too large(see pic). They stated the original Oakley screws disintegrate when removed from frame. The reps at store seemed not to have any ideas on how to solve issues properly, and instead blamed me for pointing out issues( Missing parts, screws too large). So LensCrafters, you need better qua... read more

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.8 star rating with 329 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 7:00 p.m. 

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