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LensCrafters
- Laser Eye Surgery/Lasik
- Paramus, NJ
About this business
Location details
322 Rte 4 E, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Ask for Peter he was amazing!
Adeva was awesome and professional throughout my visit. The only issue I experienced was with the process to charge my Care Credit account, which did not function properly and slowed things down a bit. I also learned that the Military Veteran discount is available only online. This seems unnecessary and it would be much more helpful for customers if this discount were offered in the store as well. Why is it limited to online purchases?
Upon my arrival, the staff promptly scheduled an appointment for me on the same day. The team demonstrated exceptional professionalism and competence in their roles. I highly recommend this establishment.
Very disappointed with my experience at LensCrafters in Paramus on Route 4. They managed to mess up my glasses twice, which is completely unacceptable for a store that specializes in eyewear. The first pair was incorrect, and after bringing them back and waiting again, the second pair was still wrong. Each visit meant wasted time, repeated explanations, and absolutely no accountability. On top of that, the customer service was very bad — staff were unhelpful, dismissive, and showed no urgency in fixing their mistakes. What m... read more
My wife and I went to this location because we had a few questions about a warranty that we have, and we believed that it would be easier for us to go to a location rather than discuss over the phone. We arrived and there was one lady who arrived right before us. An employee immediately engaged the woman and began assisting her. There were at least three other employees who were out on the floor and within eyesight, but they refused to even approach us. We stayed for almost 15 minutes, until it became obvious that no one was... read more
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.5 star rating with 250 reviews.
When is LensCrafters open?
LensCrafters is closed now. It will open tomorrow at 10:00 a.m.
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