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LensCrafters

4.5

About this business

At LensCrafters located at 2500 Milton Ave, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Janesville LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sungla... read more

Location details

2500 Milton Ave, Ofc, Ofc, Janesville, WI, 53545, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.5409 reviews
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Stephanie Marshall-stevens's profile image
Stephanie Marshall-stevens 
5 years ago

Will NOT be back. Drove all the way to Janesville for a 5 pm eye appointment to be told that my appointment was cancelled. And, no they did NOT call me even though they tried to tell me they called. Unprofessional w/a capital U!😡😡 

Marty Howe's profile image
Marty Howe 
recommend  Recommended
5 years ago

Very nice experience, everyone I had contact with was awesome. 

Mariah Nunn's profile image
Mariah Nunn 
5 years ago

Don’t waste your time. My experience with the the doctor was good. He did what I expected. He was thorough and professional. However It’s been a month since my exam and my trial contacts have still not come in. Every time I call i get attitude, and a promise to call when the arrive. I know things take time to come in and LensCrafters is not Amazon, but come on. I can’t even order contacts from somewhere else at this point because the doctor wants me to try out a significant prescription change before he’ll finalize it....I w... read more

Colin Marklein's profile image
Colin Marklein 
6 years ago
Haley Angonese's profile image
Haley Angonese 
6 years ago
Tom Scofield's profile image
Tom Scofield 
7 years ago

I ordered 2 pair of glasses at $970 on March 11. On March 20 the first pair came in(sun glasses). I asked when the second pair would be available, and was told they were not scheduled to be made until March 25. I phoned on March 28 to check the status and told they were not even ordered until March 19...A week after they took my money. The second pair finally arrived on April 2. When being fitted I was told if they broke the frame, it was not their responsibility!!! I also asked if the 30 day return could be extended due to ... read more

Dawn Steinhofer Iverson's profile image
Dawn Steinhofer Iverson 
7 years ago

Made my appointment and verified my insurance on their website. When I arrived, they Checked my insurance card and told me it is one they can't bill. I told them I had verified it online, but they said they can't take it. WTH? They should not offer the option to verify if it's not 100% correct. I wasted my time driving there in crappy weather just to be turned away. They didn't seem to care that they missed out on a sale. Poor customer service. 

Tammy TStrick Strickland's profile image
Tammy TStrick Strickland 
8 years ago
Shannon Hicks's profile image
Shannon Hicks 
9 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.5 star rating with 409 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 8:00 p.m.  

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