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LensCrafters

4.7

About this business

At LensCrafters located at 50 Fox Run Rd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Newington LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasse... read more

Location details

50 Fox Run Rd #103, Ste 103, Portsmouth, NH, 03801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.7581 reviews
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Lisa Wagner's profile image
Lisa Wagner 
4 years ago

I arrived 5 minutes early to my appointment. I was instructed by an employee to sit and wait to be checked in for my appointment. I waited 25 minutes —until a gentleman walked right in and proceeded to get checked in immediately. When I told the employee that I had been sitting there, waiting to get checked in for my appointment, she agreed to check me in-but then told me to go back out and wait for the doctor..and then checked in the gentleman, who arrived 25 minutes after me, and let him go right in to see the doctor ahead... read more

Samantha Murphy's profile image
Samantha Murphy 
4 years ago

I purchased glasses and within 3 weeks a sress crack appeared on the lens. The sales clerk was sarcastic with me, she said they couldn't be returned. I then found out there is NO WAY TO TALK TO CUSTOMER SERVICE OTHER THAN THE SNARKY CLERK AT THE STORE. So next is a claim with the BBB. Lenscrafters- when a sress crack happens you make it right. the way you've handled this is disgusting. 

Bonnie Thompson's profile image
Bonnie Thompson 
recommend  Recommended
4 years ago

They take the time to fit the glasses properly. No problem bringing them back for free djustments. Very knowledgeable and experienced staff. 

Susan Barton Littley's profile image
Susan Barton Littley 
recommend  Recommended
5 years ago

I ordered my new glasses and wore them for about a week but had to return them, they hurt my ears, I went in and they tried to adjust them to make more comfortable. Nothing helped, I picked out new frames and they took care of that for me. I received my new glasses and they are wonderful 👍🏻 🤓 

Patricia Toussaint's profile image
Patricia Toussaint 
5 years ago
Rae Wilcox's profile image
Rae Wilcox 
recommend  Recommended
5 years ago

pleasant people, good selection 

Bruce Locke's profile image
Bruce Locke 
recommend  Recommended
6 years ago

The Assistant Mgr Rachel is Excellent what she does. Make you feel comfort table Great to deal with. 

sara brigham's profile image
sara brigham 
7 years ago
Shelby Welch Davis's profile image
Shelby Welch Davis 
7 years ago

Awful. Wouldn’t give me my Pupillary distance over the phone so I had to go in. When I got there it wasn’t in their computer because they upgraded software 18 months ago. I will never go back to the doctors or for glasses. 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 581 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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