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LensCrafters

4.5

About this business

At LensCrafters located at 31625 Pacific Hwy S, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Federal Way LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and s... read more

Location details

31625 Pacific Hwy S, Ste E1, Ste E1, Federal Way, WA, 98003, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.5621 reviews
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Kari Miller's profile image
Kari Miller 
4 years ago

The ladies that work there are incredibly unprofessional and extremely rude. They will continue to lose business with employees like that. if you want a family friendly eye doctor this is not the place to go 

Kathleen Donovan's profile image
Kathleen Donovan 
4 years ago

Begin actually caring for the patients well being. They canceled my appointment and suggested I go to another Doctor ( I have no way to get there in another town) because I cannot wear a mask because Im unable to breathe. Im more at risk of THEM giving me covid 19 than vice versa and its an automatic death sentence for me if I were to get it. They only care about themselves. Im lucky to know what REAL Doctors are like, I was treated as though I was their priority concern. You wont find that at lenscrafters. These are not Doc... read more

Joe Laurenzano's profile image
Joe Laurenzano 
recommend  Recommended
5 years ago

Andrew was the epitome of exceptional service. The doc was kind and patient. I have never had anything less than an excellent customer service experience at FW branch. 

Dennis Jande's profile image
Dennis Jande 
6 years ago

Customer service needs to work on communicating with their customers 

Robert Allen's profile image
Robert Allen 
6 years ago
Kenneth Winston's profile image
Kenneth Winston 
6 years ago
Lindsay PC's profile image
Lindsay PC 
6 years ago

Poor customer service. Manager was rude as well. 

Nicole Conzatti's profile image
Nicole Conzatti 
recommend  Recommended
7 years ago

I have always had great service with the team at Federal Way Lenscrafters. I was able to get new glasses, new sunglasses, an eye exam, and a year's worth of contacts for just a little over a grand. Sure, this is not the least expensive place to go, but you do get what you pay for. Reality is the good frames and lenses are not cheap and Lencrafters is in line with most good lense places. A huge plus that they also take insurance. I loved that I got a discount for buying a year's worth of contacts AND a rebate!! These two thin... read more

Ronnie Adams's profile image
Ronnie Adams 
7 years ago

THIS IS THE WORSE EYE PLACE I’VE EVER BEEN TO, I HAVE GREAT INSURANCE AND THE PERSON HELPING ME KEPT COMING UP THIS OUT RAGEGOUS OUT OF POCKET COST, I CALLED MY INSURANCE THE NEXT DAY AND THEY SAID THERE SHOULDNT OF BEEN NO OUT OF POCKET COST 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.5 star rating with 621 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open tomorrow at 10:00 a.m. 

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