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LensCrafters

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3.3
12 reviews
|Healthcare|Tuscaloosa, AL 35404

1701 McFarland Blvd E Ste 100, Ste 100, Tuscaloosa, AL 35404

(205) 553-1800

https://local.lenscrafters.com/al/tuscaloosa/1701-mcfarland-blvd-e.html

Open now:10:00 am - 9:00 pm

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About

At LensCrafters located at 1701 McFarland Blvd E, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Tuscaloosa LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and many more. The associates will help you find the rig

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3.3
12 reviews
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  • 10 Reviews3.8Google
  • 2 Reviews1.0Yellow Pages
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Recommended
rolltide014 on Yellow Pages

8 years ago

05/11/2012, 04:05 AM
*GO SOMEWHERE ELSE* Terrible customer service. The store manager repeatedly failed to admit the fact that they gave me a defective lens. After pleading with him to take a better look, he began a 30 second long laughing session directed right at my face (and the man should feel lucky I didn't direct my boot at his). I'm not sure who is in charge of promotion at the Tuscaloosa location, but I am sure that the manager's name is Marcus and the service quality he provides is pi$$ poor... At best. The worst $350 I've ever spent.
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kcoss on Yellow Pages

8 years ago

03/05/2012, 05:39 AM
The University Mall location in Tuacaloosa, AL has horrible customer service. And I quote per the manager on duty " could you not afford these glasses or could you really not see out of them". I have never been so insulted in my life. They have a long wait and no one even greets you when you walk through the door. However,when they finally get around to helping you they are nice when you are making a purchase, but super rude if your not satisfied with the product. And the way that the manager regarded me was condescending and inexcusable .
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