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LensCrafters

4.9

About this business

At LensCrafters located at 4950 Pacific Ave, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Stockton LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglas... read more

Location details

4950 Pacific Ave, Stockton, CA, 95207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.91,317 reviews
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Dave Moberg's profile image
Dave Moberg 
recommend  Recommended
4 years ago

I don't know about other reviews but I received exceptional customer service from Ama. Opened a little before stated time to get my glasses fixed (screw came out). I would definitely recommend 

Richard Blackston's profile image
Richard Blackston 
5 years ago

Look at my post which you deleted. You are thieves and cheats and will never see me in any of your stores ever again. 

Janice Louie Koster's profile image
Janice Louie Koster 
5 years ago

Terrible customer service!!! I was at Lens Crafters awhile back. It was not a busy place the day I went there. Only 1 or 2 customers and quite a few sales clerk. Not one representative acknowledge me while I was waiting to have my nose pads replaced. I waited approximately a good 15 minutes or more until a representative notice me. It took a representative another 15 minutes or more to assist me. Lens Crafters needs to improve their customer service area. 🤬👎 

Bill Everitt's profile image
Bill Everitt 
8 years ago

Terrible customer service. Waited 30 minutes to be helped. Was told 4 times they "will be with you in a minute". Thought I was being helped when she then stated, "I'll be right back". Then went to help someone who just walked in. Spent $700 at Stanton Optical, sales person greeted me at the door! NEVER TO RETURN TO LENS CRAFTERS! 

Peter Moreno Sr.'s profile image
Peter Moreno Sr. 
9 years ago

If your looking for a place to get glasses you better think again! a fiasco is what im saying and the blonde w/glasses is rude although the dr was nice . I feel like I got the shaft I will never go there again . Never been so mad before REALLY DISSATISFIED I DONT EVEN WANT TO GIVE THEM 1 * 

Eric Ferreira's profile image
Eric Ferreira 
9 years ago

Made this as painless as a $400 transaction could be. Told us my son's glasses would be done in about 1-1 1/2 hours. I got a text that they were done in 50 minutes! 

Esperanza Lopez's profile image
Esperanza Lopez 
9 years ago

Worst customer experience ever. They are super rude. I'm taking my prescription to sears. I convinced my friend to take her business else where. Lens crafters in webers town mall in Stockton never coming back here 

Janice Louie Koster's profile image
Janice Louie Koster 
9 years ago

I was at Lens Crafters awhile back. Not one representative acknowledge me while I was waiting to have my nose pads replaced. I waited approximately a good 10 minutes or more until a representative notice me. Lens Crafters needs to improve their customer service area. 

Staci Dawn Fletcher's profile image
Staci Dawn Fletcher 
10 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.9 star rating with 1,317 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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