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LensCrafters

4.7

About this business

Location details

6575 W 119th St, Overland Park, KS, 66209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.7558 reviews
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David Swanson's profile image
David Swanson 
6 years ago

I have now been waiting for 6 weeks for my wife's and my glasses order. I have submitted the same requested information multiple times via email, phone, and surveymonky (???) There has been zero communication with me except canned responses and insistence to be patient. They have no intention of delivering the glasses. There is no way to get a refund. Stat far away from Lenscrafters. 

Lauren Creason's profile image
Lauren Creason 
8 years ago

I have been told so many things about when my classes will be in and what their status is by everyone. It’s unbelievable that I can’t get a straight answer. Spent over $200 for crap customer service and to be jerked around on my order . If I would’ve know this place was this crappy I would’ve taken my money elsewhere. 

Emily Janelle's profile image
Emily Janelle 
8 years ago
Suzanne Frisse's profile image
Suzanne Frisse 
10 years ago

Fabulous customer service! Delightful staff and very helpful! 

Ryan Southard's profile image
Ryan Southard 
12 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 558 reviews. 

When is LensCrafters open?

LensCrafters is closed now. It will open at 10:00 a.m. 

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