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LensCrafters

4.7

About this business

At LensCrafters located at 10000 Research Blvd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Austin LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sungla... read more

Location details

10000 Research Blvd, Ste E06, Ste E06, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.7550 reviews
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Monica Rae's profile image
Monica Rae 
5 years ago

What a joke I didn't like my glasses and returned them I didn't pay attention to the amount and after checking my bank statement I realized they did not give me back my full refund. They also failed to call me when my glasses were at the store. I have worked with Olga through my complaints in getting the glasses and she has lied multiple times about policies. 

Stephanie Reed's profile image
Stephanie Reed 
6 years ago

My partner has been waiting well over a month for his safety glasses. The first set came back with the wrong prescription. The second set came in clear instead of a sunglass tint. 10 days after the third set was ordered they still aren't in house. What will be their excuse this time? 

Charlotte Taylor's profile image
Charlotte Taylor 
recommend  Recommended
6 years ago

This particular Lens Crafters: EXCELLENT Customer Service. Adrian was incredibly helpful, professional, and personable. Very much appreciated. THANK YOU. 

Jeff Goodman's profile image
Jeff Goodman 
8 years ago
Michele Campbell's profile image
Michele Campbell 
8 years ago
May M.'s profile image
11 years ago

I broke my glasses a few days ago and I had to get them replaced and go to a class the next day. They made my glasses in just 2 hrs on the same day...! I was on my way to a class with time to spare...! Thank you guys. 

Jazmin Santana's profile image
Jazmin Santana 
11 years ago
Dasch's profile image
13 years ago

Great outstanding service – A big Thank you to the store Manager and associated eye exam Dr. for outstanding service. Their customer service was exceptional and great prices to match. Excellent product choice and made certain the spectacles proper fit with the latest tech equipment. Again thank you for such an outstanding service. 

Rscott's profile image
14 years ago

Best Optician,at the Arboretum LensCrafters! – So I lost my glasses at Starbucks! Went to LensCrafters hoping that they can help me , Todd one of the Opticians at the Arboretum LensCafters quickly walked meTo the Arboretum eye doctor next door , where they where very understanding of my situation and took me in as a walkin.less then 45 minutes I was back to Todd where he helped me pick the best frames and best lenses that suits my face. my Glasses were done in around an hour with a 90 days unconditional warranty!! All served... read more

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 550 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 8:00 p.m.  

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