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LensCrafters

4.9

About this business

At LensCrafters located at 300 Monticello Ave, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Norfolk LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sungla... read more

Location details

300 Monticello Ave Ste 160, Ste 160, Norfolk, VA, 23510, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9296 reviews
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MImi DeTouche's profile image
MImi DeTouche 
5 years ago

My daughter who is a struggling new college student purchased a new pair of glasses with your company yes her eyesight is Bad but this is the worst pair of glasses she has had in her whole life. She paid for their extra polycarbonate the extra No glare. Yes whatever Insurance was unable to cover my daughter paid the extra. The glasses need to be fix, returned she needs to have a refund and is a Michael Kors frame who would do that to Michael Kors frame it is terrible. Who would service this young lady and believe that their ... read more

Petrina Bonney's profile image
Petrina Bonney 
recommend  Recommended
5 years ago

They went above and beyond to find a pair of Oakley glasses that would take my son’s prescription!!! Thank you ! 

Heather Johnson's profile image
Heather Johnson 
9 years ago

Finally bought new glasses! Ready in only an hour. Thanks so much Brittany for the amazing service. :) (Heather) 

Jennifer Avery Barnhardt's profile image
Jennifer Avery Barnhardt 
10 years ago
Davi TC's profile image
Davi TC 
11 years ago
gkfletch's profile image
15 years ago

I went to this Lenscrafters in search of my daughter's first set of glasses (neither me nor my husband wear glasses). We were the only customers in the store and the 3 person sales staff was completely unhelpful and rude. 

gopackgo421's profile image
gopackgo421 
16 years ago

This store is the WORST I've ever had the displeasure of dealing with. After returning a pair of sunglasses THREE times because they were not what I ordered, I requested a refund. After battling with ignorant managers and staff for two weeks, I finally received a full refund. STAY AWAY FROM THIS STORE as they are rude and do not know anything about the services and products they offer. One staffer told me I could BEND the frames to fit my face and they were not wire frames..... 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.9 star rating with 296 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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