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1710 Briargate Blvd, Colorado Springs, CO, 80920, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
After being in an auto accident in which glasses were damaged and then lost while being evacuated out of vehicle by fire department, Lenscrafters states they cannot honor warranty to replace because I don't have the glasses to prove they were damaged. But my face and vehicle tell another story. Wendy, the manager, referred me to corporate, without even providing a phone number, and the customer service there was no more helpful. This company seriously needs to make exceptions for extenuating circumstances.
Just saw Jodi Ann's comment. in this difficult time, this is how you choose to treat "valued customers?" Wow.
LensCrafters has a 4.7 star rating with 366 reviews.
LensCrafters is closed now. It will open tomorrow at 10:00 a.m.
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