Len's Air Conditioning

Lee 

on Google

7 months ago

I had a very poor experience with this company, starting with presumably the owner misquoting me over the phone for a job (things happen- but I ended up agreeing to the almost doubled price upon their arrival). However, the AC tech that started working was not familiar with the specific unit I had mounted on my wall, and rather than admitting this, he first broke the metal bracket it was attached to on the wall, and then disassembled the unit. I called the manufacturer (Lavella) and they told me that there are 2 very accessi... read more

mcgoo mcglothlen 

on Google

8 months ago

EMPTY PROMISES (but with a friendly voice). Len's installed my ac unit two years ago. Subsequently I noticed that I had problems with its air handling system: it would continually suck up my air filter into the handler. They came out to fix it, but didn't. I have called multiple times for them to return. Each time, in a friendly helpful voice, "We have ordered a part and it should be in soon." A year later and Ten calls! NOTHING! And the street address seems fake 

mcgoo mcglothlen 

on Google

8 months ago

EMPTY PROMISES (but with a friendly voice). Len's installed my ac unit two years ago. Subsequently I noticed that I had problems with its air handling system: it would continually suck up my air filter into the handler. They came out to fix it, but didn't. I have called multiple times for them to return. Each time, in a friendly helpful voice, "We have ordered a part and it should be in soon." A year later and Ten calls! NOTHING! 

Susan Drummond 

on Google

11 months ago

I've used Lens & they have the BEST employees! Fast, knowledgablr & honest! I will be a customer for life! I live in condo at Sea Towers &'they all love them here!