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Lenox Club
- Apartments
- Arlington, VA
About this business
At Lenox Club you will truly find a lifestyle that can't be beat. Whether it's taking a dip in the indoor pool, working out in the fitness center, or taking in the D.C. views from the Penthouse level deck or game room, we have just about everything you could want from an urban lifestyle. If that's not enough, you'll enjoy a 24-hour front desk so you can live life to the fullest. Located in Crystal City just steps from the new National Landing, Lenox Club makes city living easy and convenient.
Location details
401 12th St S, Arlington, VA, 22202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Live Elsewhere It took multiple weeks and follow ups after I initially reported mold to Lenox management and requested a mold test for them to address my concerns. I was told that the testing company would test and clean. The maintenance mngr gave a kit & claimed it was from a certified testing company. I found maintenance had allowed a mold remediation team into my apt unsupervised. When asked, the team said they do cleaning and didn't give the kit. The Lenox used deceptive tactics to wipe evidence of the mold in at least 5... read more
Bottom line: look elsewhere- leasing staff beyond horrible Potential renters who have really tried and wanted to live here. However, the leasing team has made this impossible to the point where my significant other and I couldn't justify us enjoying the floor plan and friendly concierge staff. Through multiple tours, or I should say attempted tours, I have had to wait on the leasing team for over 45 minutes the first time (when the leasing staff pushed back an open house to other potential renters by two hours because they w... read more
What's the point? I'm only giving this place 2 stars due to the location. It's literally a 5 min. walk to the metro, has a Whole Foods nearby, and the Pentagon City mall nearby! However, management seems very disorganized and just not well run. I scheduled an apartment tour for noon, showed up on time, and found out he had already started a tour with someone else. I waited 45 min. and when he came down from the earlier tour, there was no acknowledgement or apology for keeping me waiting. What was the point of even scheduling... read more
Business response:
Hi there. Thank you for taking the time to post a review for Lenox Club. As you point out, we have a great location and great amenities to offer. Unfortunately, you apparently had a bad visit with us and that is very concerning to me. I would love the opportunity to talk with you about your experience as what you describe does not meet our standards. If you feel up for it, please give me a call at 703-418-0130. I would love to turn your opinion around! Thank you, Adriana, Lenox Club Property Manager
Mediocre Building, Awful Management Okay albeit slowly decaying building (has an indoor pool/spa with limited hours, okay gym, nice sauna, nice party room, decent sun deck) with AWFUL management. If you move here you better pray that nothing ever breaks and you never have to interact with the management office in ANY way. The second either of these things occur, you'll want to flee this place like the horrible sinking ship it truly is. After living here for nearly 8 years, I can't figure out whether the current management is... read more
Business response:
Hello and thank you for taking the time to leave a review about Lenox Club. We are very sorry that you did not enjoy your time living with us. We take feedback from our current and former residents very seriously and we would welcome you to give our management team at 703-418-0130 to discuss your concerns. Thank you!
Scam you when you move out I lived at Lenox club for 2 years (2015-2017) and was generally satisfied with my living experience. Nonetheless, Lenox club will scam you when you move out. I received a bill for over $700 for a minor carpet stain! During my two years at Lenox club, I had switched apartments from a studio to a one bedroom. During the first switch, while I was remaining in the building, I received no charges whatsoever upon move out. Then, when I finally left the building, they nickle and dimed me (again over $700)... read more
Business response:
We are sorry that your move out experience was not as positive as your overall living experience while at Lenox Club. We conduct a move out inspection of each apartment home when one of our valued residents has to move and we always welcome the resident to participate in the move out inspection with us. During this time we can identify any areas of concern and discuss those with you. We would certainly love the chance to have you reside at the community again when your job brings you back to the DC area and we hope you will ... read more
Lenox Club My family has been living in Lenox Club for 13th months. Great location! There is a nice indoor pool, sauna, gym, picnic area, coffee machine. Management and staff are incredible and we love coming home to this building everyday. Service is great and the building is always clean. Igor 10.02.2017
Business response:
We are so happy to hear that you and your family have been enjoying your time with us! Thank you, and have a fantastic day!
Asta We would give "zero" if we could. Scammy lease contract, so be AWARE! True headache started upon the move out. We lived there 09/2014 - 12/2016. First - they increased the rent by A LOT for lease extension (hence the move out). This is not a friendly management that locks you in with at fair price for years. NOPE. Garage situation is HORRIBLE. Spots are hard to find, super narrow, - impossible to not have your car dented by others. For $75 a month, garage is rusty, running water and cracked pipes everywhere, dirty, and ... read more
Great Apartment While expensive, the prices are very competitive for the area. Right by the metro and they are constantly improving the building and its grounds. Fantastic views and a very nice staff. This place is very livable.
Home Sweet ....Business? The location, close to the Pentagon City and Crystal City metro, parks, and restaurants make this building worth checking out and the other residents are friendly and welcoming. Additionally, maintenance and security staff are wonderful and helpful. Another huge plus are the free aerobic and yoga classes. However, building management has made the Lenox Club feel like a business more than home with new policies squeezing every last dime from residents without improving services. For example, parking w... read more
Frequently asked questions about Lenox Club
How is Lenox Club rated?
Lenox Club has a 3.9 star rating with 251 reviews.
When is Lenox Club open?
Lenox Club is open now. It will close at 5:00 p.m.
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