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Lennox Stores (PartsPlus)
- Heating & Air Conditioning/HVAC
- Broken Arrow, OK
About this business
Lennox Stores, formally known as Lennox PartsPlus was founded with one simple mission: to be the first choice for HVAC contractors looking for reliable equipment, parts and service. Lennox Stores, located at 2301 North Sweet Gum in Broken Arrow, offers a complete selection of reliable residential and light commercial HVAC equipment, universal parts, indoor air quality products, repair and installation accessories, plus professional service and support.
Location details
2301 N Sweet Gum Ave, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HVAC/R Journeyman here. I would never personally own a Lennox or recommend one to a customer, but I do have to say that guys that work at this location are all always really friendly and pleasant to interact with. I know that anytime I have to go in there for a part, they’re going to be helpful, professional, and sociable. Kudos to you guys at the front. I really appreciate y’all
Just placed an order this morning with Peyton, he is new back on the counter and has picked up the system again perfectly. Always a pleasure to work with!
Heater stop blowing hot air this morning. I normally would call a service company for repairs, but I quickly identified that the gas valve on furnace went out, so I thought no problem easy replacement ( I was final assembly lead for a local HVAC manufacturer. I worked with massive 140 ton units). Called Lennox of Tulsa (Parts Plus), gave part number and was told yes we have them in stock. I said "great how much?", he said he couldn't sell to me because I don't have an account and have to have a contractor's license to set on... read more
Kenneth is a joke. He will tell you there are no orders under your name even though it’s on his screen right in front of his face. Not to mention it normally takes half an hour just to bring my equipment out. Would much rather go to shearer that’s right down the road.
They like to hang up on if you work for another dealer company. If you deal other Hvac equipment they like to charge you more for not only using Lennox. Their warranty process is a joke. Customer service is very poor it makes a 3rd world country look rich. Nobody seems like they want to help you in the store. The quality of the whole process deserves 1/2 a star. They will overcharge you get ready for high prices.
Frequently asked questions about Lennox Stores (PartsPlus)
How is Lennox Stores (PartsPlus) rated?
Lennox Stores (PartsPlus) has a 3.4 star rating with 30 reviews.
When is Lennox Stores (PartsPlus) open?
Lennox Stores (PartsPlus) is open now. It will close at 4:30 p.m.
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