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Leif Johnson Ford Service Department
- Automotive
- Austin, TX
About this business
At Leif Johnson Ford, we are proud to serve Ford drivers in and near the Austin, Texas area. With our state-of-the-art service center and expert factory-trained technicians, you'll know with confidence that your Ford is in good hands. Using only genuine Ford factory parts, we make sure your car or truck is serviced to factory specifications. This means you get the highest level of service and quality you expect from Leif Johnson Ford. Bring your Ford car or truck to our service facility for a wide range of services like brak... read more
Location details
501 E Koenig Ln, Austin, TX, 78751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
How many service techs does it take to change a lightbulb at Leif Johnson Ford? This is the worst service experience ever. It started when my daughter who is a UT student brought her car in because she couldn't see when she was driving at night. The service department took a few hours to diagnose it and then told my daughter there was nothing wrong, and she didn't know how to use the automatic lights. They shamed her and mansplained how nothing was wrong w/ her lights. So I was in town a few weeks later, her dad, and my wife... read more
Sad to say today was my last time using Leif Johnson Ford. They're basically in my neighborhood and I have two Fords and another vehicle that was handy to have serviced by them... That was until today. The stench of up charges and unnecessary work was so odious that I just would now say avoid them like the plague. I bring a vehicle in with a broken serpentine belt. They quoted me $1k. This is a $200 job at best. The outrageous quote included a $250 diagnostic (even though I actually handed them the broken belt and said that ... read more
I’ve had a truly frustrating experience with Leif Johnson Ford. From a customer’s perspective, it feels like there’s no real communication or efficient system in place. Every time I’ve brought my car in, I’ve dealt with confusion, delays, and staff who don’t seem to have a clear understanding of what’s going on. It’s disorganized, stressful, and extremely frustrating. What’s most shocking and disappointing is that this is where I purchased my brand new Ford vehicle. You’d expect better care and service from the place you tru... read more
Brought my 150 lightning for 10k schedule service. Apt was at 9am and the only thing needed to be done was tires rotation. It wasn’t done until 1pm. They called me at 12:30pm asking if I want to change cabin air filter for $99!? What $99 for a filter? I’m not coming back. The only nice thing is free uber pickup and drop off so I didn’t have to wait at the dealer for 4hrs! $35 total for just tire rotation. I’ll go to discount tire next time
I recently took my car to Leif Johnson for a recall service and had an absolutely amazing experience—especially thanks to Brandon Large. From the moment I arrived, Brandon was friendly, helpful, and went above and beyond to make things easy for me. At the end of the day, when the car was ready, I wasn’t able to pick it up. Without hesitation, Brandon offered to have it delivered to my home—even though I live about 30 miles away. I mentioned that my gas tank was on empty, and he went the extra mile (literally!) by putting som... read more
Frequently asked questions about Leif Johnson Ford Service Department
How is Leif Johnson Ford Service Department rated?
Leif Johnson Ford Service Department has a 3.3 star rating with 117 reviews.
When is Leif Johnson Ford Service Department open?
Leif Johnson Ford Service Department is open now. It will close at 7:00 p.m.
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