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Legends Toyota
- Car Dealers
- Kansas City, KS
About this business
Since we opened our doors in 2008, Legends Toyota has been providing Kansas City area drivers with a high-quality inventory of new Toyota vehicles, as well as an excellent and affordable selection of used and certified pre-owned models. As a member of Baxter Auto Group, we’re an extension of an automotive tradition that goes back nearly 60 years. The team at Legends Toyota is dedicated to being responsible members of our community. That’s why we’re so happy to be a LEED Gold Certified Dealership, offering t... read more
Location details
10100 Parallel Pkwy, Kansas City, KS, 66109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Don't use the service center here.I had to leave my Toyota Tundra for several days to have my alternator replaced. Firstly, they are charging entirely too much for their service, billing at a rate of $175 per hour, and then charging >5 hours for something that should have only taken 1 hour; costing over $1400 for something that shouldn't have cost more than $600. But that is not the worst part.While my vehicle was in their possession and under their control, my vehicle was broken into (with no signs of forced entry, maybe an... read more
Business response:
We appreciate your perspective. Labor rates are definitely a rising cost around the industry right now and something we monitor constantly. We are actually the lowest total cost of labor of any Toyota store in our market. As far as the theft is concerned. That is something that would be handled by your insurance company. With no way of documenting what was in your vehicle, there just isn't a way that we can be liable for the belongings. Best of luck. -Duce Lett (General Manager)
Bought a 2022 Tacoma April 5th , they damaged the bumper cover , after 3 failed attempts to fix it they refuse to trade us out of the truck . Had the truck 14 days of the first 30 we owned paint don't match they refuse to do it right , sold us a damaged truck to start with . They placed so much stress on our son who worked for dealership that he quit. They are great bunch of a*******
Business response:
Sure sorry you feel this way. We certainly tried to make this better for you by fixing it three separate timeseven using the body shop you preferred. Sorry that those repairs were not satisfactory for you. The offer to purchase your vehicle back from you for the full asking price is still in effect if youd like to do that.
I took our 2008 Prius in for service and was offered a multi point inspection and I also requested tire work and wheel bearing work.After completion of the work I found the coolant level low, but also realized I forgot to show the 15%off coupon. I called just two hours later and was told that they COULD NOT change a closed ticket.For as long as I have been in retail and service, I have seen businesses treat their customers with respect and contempt. This situation felt like the latter.I dont believe Ill ever be returning to ... read more
Frequently asked questions about Legends Toyota
How is Legends Toyota rated?
Legends Toyota has a 1.3 star rating with 3 reviews.
When is Legends Toyota open?
Legends Toyota is closed now. It will open at 9:00 a.m.
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