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Legacy Vet

4.3

About this business

Location details

5399 Warren Pkwy, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3500 reviews
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Lisa Ford's profile image
Lisa Ford 
4 years ago

It’s a shame that your business would associate itself with a person with such rage that she spits on cars and rages against people ? I’d never let her touch my pet ever. She should lose her job or publicly apologize to the young lady. I will not bring my dog to any Branfield location until there’s some action brought against this woman who clearly has anger issues. 

Business response:

Thank you for flagging this, and please know that this behavior does not align with Banfield’s values. We expect our associates to treat all people with dignity and respect. We take this very seriously and have investigated and taken appropriate action. 

Ally Gonzalez's profile image
Ally Gonzalez 
4 years ago

this is who y’all be hiring 🥴 DISGUSTING 

Business response:

Thank you for sharing. We expect every Banfield associate to treat others with respect and dignity. Please know that we are taking this seriously, and that we have investigated and taken appropriate action. 

Kayla Fremmerlid's profile image
Kayla Fremmerlid 
4 years ago

Not having disgusting vets 

Jennifer Arias's profile image
Jennifer Arias 
4 years ago

Having rude and disgusting staff I see 

Ariel Lack's profile image
Ariel Lack 
4 years ago

Going to let the video (in comments below) do the speaking for me, as I would never allow someone like this to care for my fur babies. 

Business response:

Thank you for sharing. Please know that this behavior does not align with Banfield’s values and that we take this matter seriously. We expect our associates to treat all people with dignity and respect. We have investigated and taken appropriate action. 

Stan Michael's profile image
Stan Michael 
recommend  Recommended
4 years ago

I take my horses and goats there all the time and my neighbor takes her goldfish there! I’ve always been satisfied. I plan on taking my girlfriend there to get groomed as well. 

Diana Perez's profile image
Diana Perez 
4 years ago

Your employee verbally assaulted a young lady in a DISGUSTING fit of road rage IN YOUR COMPANIES JACKET!!! She spit on and punched her window!!! I’m not a big fan of notifying peoples jobs because of the internet but this was out of control! 

Business response:

Thank you for flagging. We expect Banfield associates to treat all people with dignity and respect. This behavior does not reflect Banfield’s values in any way. Please know that we are taking this seriously. We have investigated and taken appropriate action. 

Shahab Shahami's profile image
Shahab Shahami 
4 years ago

HIGHLY NOT RECOMMENDED IF YOU CARE ABOUT YOUR PET DONT TAKE THEM TO BANFIELD.Banfield is a scam- their ability to diagnose anything after a simple worm on your pet is close to zero. Their Customer service is below every standard and their response is very rude and they don't care if you have been a customer for so long or not. After a long dispute, one of the supervisors promised that someone from higher-level management will call to follow up. Guess what it is 30 DAYS passe… See more 

Shahab Shahami's profile image
Shahab Shahami 
4 years ago

HIGHLY NOT RECOMMENDED IF YOU CARE ABOUT YOUR PET DONT TAKE THEM TO BANFIELD. Banfield is a scam- their ability to diagnose anything after a simple worm on your pet is close to zero. Their Customer service is below every standard and their response is very rude and they don't care if you have been a customer for so long or not. After a long dispute, one of the supervisors promised that someone from higher-level management will call to follow up. Guess what it is 30 DAYS passed and nobody called. They failed to diagnose a can... read more

Frequently asked questions about Legacy Vet

How is Legacy Vet rated?

Legacy Vet has a 4.3 star rating with 500 reviews. 

When is Legacy Vet open?

Legacy Vet is open now. It will close at 6:00 p.m.  

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